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Patient Services Associate
Actalent • Durham, NC 27722 • Posted 5 days ago
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In-person • Full-time • Contract • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Patient Services Associate is responsible for a variety of critical tasks including patient registration, checking patients in and out, intake processes, assisting with prior authorizations, and scheduling appointments. This role is key in providing support in a multi-specialty office environment that handles up to 100 patients per day. The successful candidate will ensure patient satisfaction, maintain accurate documentation, and efficiently manage the high volume of patient interactions.
Responsibilities
- Patient registration
- Checking patients in and out
- Intake processes
- Assisting with prior authorizations
- Scheduling appointments
- Ensuring patient satisfaction
- Maintaining accurate documentation
- Efficiently managing high volume of patient interactions
Qualifications
Required
- 2 years' experience as a PSA or Medical Secretary
- Call center experience
Preferred
- Experience with EPIC software
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions, connecting companies with experts in various industries. They offer a wide range of engineering and sciences services, tailored to meet each client's unique needs, in industries like aerospace, defense, consumer products, life sciences, transportation, utilities, and construction. Actalent believes in the power of people and focuses on diversity, equity, and inclusion while providing rewarding career opportunities.
Full Job Description
Job Description
The Patient Services Associate is responsible for a variety of critical tasks including patient registration, checking patients in and out, intake processes, assisting with prior authorizations, and scheduling appointments. This role is key in providing support in a multi-specialty office environment that handles up to 100 patients per day. The successful candidate will ensure patient satisfaction, maintain accurate documentation, and efficiently manage the high volume of patient interactions.
Hard Skills
+ 2 years' experience as a PSA or Medical Secretary. Call center experience is required.
+ Experience with EPIC software preferred
Soft Skills
+ Strong communication skills
+ Excellent customer service skills
+ Strong organizational skills
Job Type
This is a contract position with a duration of 3 Month(s).
Work Site
This is a fully on-site position in Durham, North Carolina.
Work Environment
Onsite in a fast-paced office setting
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
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