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Lowes Care Nurse
Lowe's • Charlotte, NC 28230 • Posted 3 days ago
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In-person • Full-time • $58,100-$96,900/yr • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Care Manager at Lowe's is an office-based telephonic medical case management role focused on early intervention, return to work planning, and coordination of quality medical care for workers' compensation cases. This position involves assessment and intervention for catastrophic and complex cases, with an emphasis on promoting return to work and managing medical treatment to an appropriate resolution.
Responsibilities
- Manage an assigned caseload of medical workers' compensation cases
- Empower employees with tools to make informed decisions on treatment options and set recovery expectations
- Evaluate factors requiring judgment and problem-solving to promote return to work
- Work productively and in cooperation with internal and external personnel
- Educate claims examiners and human resource staff on medical issues
- Team work for claims resolution
- Apply for professional licenses in assigned states as required
- Pursue self-development and effective relationships with others
- Complete work assignments by applying up-to-date knowledge in subject area to meet deadlines
- Demonstrate high effort and commitment towards performing work and responsible behavior
Qualifications
Required
- Bachelor's Degree in Nursing or Associate's Degree with 5 years of experience in a clinical position
- 3-5 years of experience as a Case Manager or Utilization Review Nurse in workers' compensation
- Experience in a clinical position
- 1-2 years of clinical experience
- 3-5 years of experience with Nurse Case Management Software, along with Microsoft Office
- Unrestricted RN license in home State
- CCM - Certified Case Manager
- CRRN - Certified Rehabilitation Registered Nurse
- CDMS - Certified Disability Management Specialist
- COHN - Certified Occupational Health Nurse or certification eligible
Preferred
- Demonstrated experience in crisis management, coaching, educating and negotiating
About Lowe's
Lowe's is a leading American home improvement retailer that offers a wide range of products and services to help customers enhance and maintain their homes. The company operates over 2,200 stores across the United States, Canada, and Mexico, with a strong emphasis on providing quality products, exceptional service, and innovative solutions for home improvement projects. Although facing competition from The Home Depot, Lowe's continues to invest in technology, expand its online offerings, and improve the customer experience to meet evolving needs in the market.
Full Job Description
**Your Impact**
The Care Manager is a telephonic medical case management position with emphasis on early intervention, return to work planning, coordination of quality medical care on claims involving disability and medical treatment. Assessment and intervention, including psychosocial factors, for catastrophic and complex cases on workers' compensation injuries. Responsible for ensuring that employees receive appropriate treatment and/or assist claim examiners in managing medical treatment to an appropriate resolution.
**What you will do**
+ Manage an assigned caseload of medical workers' compensation case
+ Empower the employee with the tools to make informed decisions on their treatment options and set recovery expectations
+ This position will be responsible for evaluating factors requiring judgment and problem-solving; promote return to work
+ Work productively and in cooperation with internal and external personnel on a consistent basis
+ Educate claims examiners and human resource staff on medical issues
+ Team work for claims resolution
+ Ability to apply for professional licenses in assigned states as required
+ Pursues self-development and effective relationships with others by organizing resources and information; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
+ Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; displays high of effort and commitment towards performing work and demonstrates responsible behavior
+ Individual Contributor
**Required Qualifications:**
+ Bachelor's Degree in Nursing or Associate's Degree with 5 years of experience in a clinical position.
+ 3-5 Years of Experience as a Case Manager or Utilization Review Nurse in worker's compensation
+ Experience in a clinical position
+ 1-2 Years of Clinical experience
+ 3-5 Years of Experience required with Nurse Case Management Software, along with Microsoft Office
+ Unrestricted RN license in home State
+ CCM - Certified Case Manager
+ CRRN - Certified Rehabilitation Registered Nurse
+ CDMS - Certified Disability Management Specialist
+ COHN - Certified Occupational Health Nurse or certification eligible
+ CCM, CRRN, CDMS COHN or certification eligible to be completed within 2 years of hire
**Preferred Qualifications:**
+ Demonstrated experience in crisis management, coaching, educating and negotiating
**About Lowe's**
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Pay Range: $58,100.00 - $96,900.00 annually
_Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page (https://talent.lowes.com/us/en/benefits) ._
_Lowe's hourly_ _remote_ _associates cannot reside in Alaska, California or Hawaii. Lowe's salaried_ _remote_ _associates cannot reside in Alaska or Hawaii._
_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
_Qualified applicants with arrest or conviction records will be considered for Employment_ _in accordance with_ _applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act._
_Lowe's believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information_ _and products; partnering, supervising, and_ _regularly working_ _with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines._
Pay Range: $58,100.00 - $96,900.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
The Care Manager is a telephonic medical case management position with emphasis on early intervention, return to work planning, coordination of quality medical care on claims involving disability and medical treatment. Assessment and intervention, including psychosocial factors, for catastrophic and complex cases on workers' compensation injuries. Responsible for ensuring that employees receive appropriate treatment and/or assist claim examiners in managing medical treatment to an appropriate resolution.
**What you will do**
+ Manage an assigned caseload of medical workers' compensation case
+ Empower the employee with the tools to make informed decisions on their treatment options and set recovery expectations
+ This position will be responsible for evaluating factors requiring judgment and problem-solving; promote return to work
+ Work productively and in cooperation with internal and external personnel on a consistent basis
+ Educate claims examiners and human resource staff on medical issues
+ Team work for claims resolution
+ Ability to apply for professional licenses in assigned states as required
+ Pursues self-development and effective relationships with others by organizing resources and information; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
+ Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; displays high of effort and commitment towards performing work and demonstrates responsible behavior
+ Individual Contributor
**Required Qualifications:**
+ Bachelor's Degree in Nursing or Associate's Degree with 5 years of experience in a clinical position.
+ 3-5 Years of Experience as a Case Manager or Utilization Review Nurse in worker's compensation
+ Experience in a clinical position
+ 1-2 Years of Clinical experience
+ 3-5 Years of Experience required with Nurse Case Management Software, along with Microsoft Office
+ Unrestricted RN license in home State
+ CCM - Certified Case Manager
+ CRRN - Certified Rehabilitation Registered Nurse
+ CDMS - Certified Disability Management Specialist
+ COHN - Certified Occupational Health Nurse or certification eligible
+ CCM, CRRN, CDMS COHN or certification eligible to be completed within 2 years of hire
**Preferred Qualifications:**
+ Demonstrated experience in crisis management, coaching, educating and negotiating
**About Lowe's**
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Pay Range: $58,100.00 - $96,900.00 annually
_Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page (https://talent.lowes.com/us/en/benefits) ._
_Lowe's hourly_ _remote_ _associates cannot reside in Alaska, California or Hawaii. Lowe's salaried_ _remote_ _associates cannot reside in Alaska or Hawaii._
_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
_Qualified applicants with arrest or conviction records will be considered for Employment_ _in accordance with_ _applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act._
_Lowe's believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information_ _and products; partnering, supervising, and_ _regularly working_ _with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines._
Pay Range: $58,100.00 - $96,900.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
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