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District Manager
Public Storage • Garden City, NY 11531 • Posted 3 days ago
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In-person • Full-time • $105,000-$121,000/yr • Mid Level Manager
Job Highlights
Using AI ⚡ to summarize the original job post
As a District Manager at Public Storage, you will be responsible for operational excellence, providing remarkable customer experiences, and driving sales. This role involves leading and developing an effective team, managing a portfolio of multi-unit locations, and executing company strategies without compromising on customer experiences. The position offers significant growth opportunities within the company, an annual compensation pay range of $105,000 to $121,000, and an equity grant at the end of the year.
Responsibilities
- Recruit, motivate, and retain a dedicated team of customer facing front line employees
- Drive your team with effective communication and provide coaching on customer service and sales strategies
- Manage physical assets including repair and maintenance systems and processes, vendor management and cleaning standards
- Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention
- Conduct monthly property audits and ensure operational standards and safety compliance are met
- Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
- Address customer inquiries and concerns promptly in a professional manner
- Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district
- Communicate effectively with customers, colleagues and team-members
Qualifications
Required
- Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
- Proven track record of top tier performance
- Experience managing operational audits and payroll budgets
- Exceptional communication and time management skills
- Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
- Passion for sales and customer service excellence
- Bachelor's Degree preferred
- Weekend availability by telephone
- 5 work Saturday's per year required during peak season
About Public Storage
Public Storage is the largest self-storage company in the United States, offering storage units for personal, business, and vehicle needs across thousands of locations nationwide. Based in Glendale, California, the company was founded in 1972 by B. Wayne Hughes and operates approximately 2,500 facilities in 38 states. Public Storage provides various storage unit sizes with features like climate control and 24-hour surveillance, catering to customers' diverse storage requirements.
Full Job Description
**Company Description**
**Annual Compensation Pay Range: $105,000 - $121,000**
**We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!**
As a **District Manager** , you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. **If this is you, you are the leader we're looking for!** We are **Public Storage** , established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!
**Job Description**
**Lead, Manage and Develop People, Brand Ambassador & Operational Excellence**
**Lead an Engaged Team:**
+ Recruit, motivate and retain a dedicated team of customer facing customer front line employees
+ Drive your team with effective communication and provide coaching on customer service and sales strategies
**Brand Ambassador & Operational Excellence:**
+ Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
+ Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
+ Conduct monthly property audits and ensure operational standards and safety compliance are met.
**Deliver Outstanding Customer Service:**
+ Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
+ Address customer inquiries and concerns promptly in a professional manner
**Grow and Maintain a Robust Business** :
+ Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
+ Communicate effectively with customers, colleagues and team-members
**BENEFITS:**
+ $121,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
+ Second year bonus potential increase to $20,000 performance-based bonus
+ Participation in company stock program that includes dividends paid quarterly
+ Internal promotional and career opportunities throughout the United States
+ Extensive training and coaching plans - we want you to succeed!
+ Comprehensive group healthcare programs
+ 401(k) with generous employer match
+ Paid time off
+ Monday thru Friday work schedule
**Qualifications**
**Qualifications & Expectations**
+ Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
+ Proven track record of top tier performance
+ Experience managing operational audits and payroll budgets
+ Exceptional communication and time management skills
+ Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
+ Passion for sales and customer service excellence
+ Bachelor's Degree preferred
+ Weekend availability by telephone
+ 5 work Saturday's per year required during peak season
**Additional Information**
+ All your information will be kept confidential according to EEO guidelines.
+ The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
**Annual Compensation Pay Range: $105,000 - $121,000**
**We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!**
As a **District Manager** , you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. **If this is you, you are the leader we're looking for!** We are **Public Storage** , established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!
**Job Description**
**Lead, Manage and Develop People, Brand Ambassador & Operational Excellence**
**Lead an Engaged Team:**
+ Recruit, motivate and retain a dedicated team of customer facing customer front line employees
+ Drive your team with effective communication and provide coaching on customer service and sales strategies
**Brand Ambassador & Operational Excellence:**
+ Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
+ Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
+ Conduct monthly property audits and ensure operational standards and safety compliance are met.
**Deliver Outstanding Customer Service:**
+ Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
+ Address customer inquiries and concerns promptly in a professional manner
**Grow and Maintain a Robust Business** :
+ Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
+ Communicate effectively with customers, colleagues and team-members
**BENEFITS:**
+ $121,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
+ Second year bonus potential increase to $20,000 performance-based bonus
+ Participation in company stock program that includes dividends paid quarterly
+ Internal promotional and career opportunities throughout the United States
+ Extensive training and coaching plans - we want you to succeed!
+ Comprehensive group healthcare programs
+ 401(k) with generous employer match
+ Paid time off
+ Monday thru Friday work schedule
**Qualifications**
**Qualifications & Expectations**
+ Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
+ Proven track record of top tier performance
+ Experience managing operational audits and payroll budgets
+ Exceptional communication and time management skills
+ Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
+ Passion for sales and customer service excellence
+ Bachelor's Degree preferred
+ Weekend availability by telephone
+ 5 work Saturday's per year required during peak season
**Additional Information**
+ All your information will be kept confidential according to EEO guidelines.
+ The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
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