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Pharmacy Technician-Allegheny General Hospital
Highmark Health • Pittsburgh, PA 15222 • Posted 4 days ago
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In-person • Full-time • Entry Level
Job Highlights
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Under the direct supervision of a pharmacist, the Pharmacy Technician at Allegheny General Hospital performs a wide variety of technical and clinical duties to support pharmaceutical care. Responsibilities include medication preparation, customer service interactions, inventory management, and maintaining an organized work environment. The role requires a Pharmacy Technician Certification (CPhT) or ExCPT Pharmacy Technician within 24 months of hire, and may include IV prep/packaging and outpatient specific duties depending on the location.
Responsibilities
- Process prescription medication orders including computer order entry, medication preparation, and assembling all required items prior to the pharmacist's final check.
- Intake patient's prescriptions documenting all required information, handle telephone interactions, and release medication as required by policy/procedure.
- Maintain pharmacy inventory and supplies according to established policies and procedures.
- Order and store drugs in an organized manner, participate in supply chain purchasing initiatives, procure medications and supplies.
- Maintain competence required for current position and assist in training of new employees, residents, and students.
- Contribute to the effective operation of the department through all activities including computer functions, process cart fill lists, pick lists, refill medications, generation of labels, and answer phone appropriately.
- Maintain a clean and orderly work environment and participate in performance improvement and regulatory compliance efforts.
- Implement activities related to the patient experience and improvement, including service recovery.
- Recommend process improvements or courses of action for problem resolution.
- Compound, stock, repackage, and batch from bulk medications for IV pharmaceuticals.
- Validate patient and insurance information, enter insurance information accurately, handle telephone interactions, and release medication as required by policy/procedure.
- Handle cash and other monies, prepare deposit and accounting reports, and maintain assigned cash fund.
Qualifications
Required
- Pharmacy Technician Certification (CPhT) or ExCPT Pharmacy Technician - National Healthcareer Association (NHA) required within 24 months of hire.
- Completion of a pharmacy technician training program or 1 year equivalent experience in lieu of formal training program required.
Preferred
- Minimum of 2 years pharmacy experience in respective area preferred.
About Highmark Health
Highmark Health is a prominent healthcare company in the United States, offering health insurance plans, healthcare services, and hospital networks. It operates under the Highmark Blue Cross Blue Shield brand, providing coverage for individuals, families, and businesses, along with dental and vision insurance, Medicare plans, and a network of hospitals including Allegheny Health Network. Highmark Health is focused on delivering high-quality healthcare services, improving population health, and investing in digital health technologies to enhance patient care and wellness.
Full Job Description
**Company :**
Allegheny Health Network
**Job Description :**
**GENERAL OVERVIEW**
***This position is eligible for a $5,000 sign on bonus for a 1-year commitment***
Under the direct supervision of a pharmacist, performs a wide variety of technical and clinical duties to support the provision of pharmaceutical care. Includes, but not limited to, medication preparation (IV, oral, other routes) and delivery, use of automated dispensing technology, customer service interactions and maintenance of appropriate drug supply. Responsible for maintaining confidential reports, entering and retrieving data utilizing the computer system(s) and providing accurate assistance to the pharmacist in performing daily duties. All orders are checked by a pharmacist prior to dispensing.
**ESSENTIAL RESPONSIBILITIES**
+ Distribution/Processing: Processes prescription medication orders including computer order entry, medication preparation and assembles all required items prior to the pharmacist's final check. Intakes patient's prescriptions documenting all required information, handles telephone interactions and releases medication as required by policy/procedure. All steps are done in a courteous and efficient manner.
+ Inventory Management: Continuously maintains pharmacy inventory and supplies according to established policies and procedures, including inspection of assigned areas, use of pharmacy computer systems (i.e., Automated Dispensing units). Orders and stores drugs in an organized manner, participates in supply chain purchasing initiatives, procures medications and supplies, creates purchase orders under the oversight of a pharmacist. Records and processes recalls, outdates, returns and credits.
+ Training: Maintains competence required for current position and has ability to perform all technician duties to assist in training of new employees, residents and students.
+ Work Environment/Safety: Contributes to the effective operation of the department through all activities including computer functions, process cart fill lists, pick lists, refill medications, generation of labels and answer phone appropriately. Maintains a clean and orderly work environment. Participates in performance improvement and regulatory compliance efforts. Maintains an attitude that promotes and fosters an environment of safety.
+ Customer Service: Implements activities related to the patient experience and improvement, including service recovery. Identifies and communicates any issues or barriers in work environment or processes.
+ Recommends process improvements or courses of action for problem resolution to respective team leader or manager in order to help meet departmental and organization initiatives and goals.
+ Inpatient Specific: IV Prep/Packaging: Compounds, stocks, repackages and batches from bulk medications. Prepares routine patient orders for IV pharmaceuticals including compounding, preparation and labeling of any IV admixture including antibiotics, solutions, irrigations, narcotics, parenteral nutrition and chemotherapy.
+ Outpatient Specific: Validates patient and insurance information: Intakes patient's prescriptions documenting all required information, enters insurance information accurately, handles telephone interactions and releases medication as required by policy/procedure. Validates Medicaid, Medicare or commercial insurance drug coverage and ensures adjudication is complete addressing any error messages. All steps are done in a courteous and efficient manner.
+ Handles cash and other monies: Collects money and provides patient with a detailed receipt of any cash or other money transactions and processes sales through the point of sale system. Prepares deposit and accounting reports according to Department and Health Network standards. Responsible for maintaining assigned cash fund.
+ Performs other duties as assigned or required.
**QUALIFICATIONS**
**Minimum**
+ Pharmacy Technician Certification (CPhT) Or ExCPT Pharmacy Technician - National Healthcareer Association (NHA) required within 24 months of hire. (Incumbents in role as of July 1, 2022 have until January 1, 2024 to obtain certification.)
+ Completion of a pharmacy technician training program or 1 year equivalent experience in lieu of formal training program required.
**Preferred**
+ Minimum of 2 years pharmacy experience in respective area preferred.
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J250521
Allegheny Health Network
**Job Description :**
**GENERAL OVERVIEW**
***This position is eligible for a $5,000 sign on bonus for a 1-year commitment***
Under the direct supervision of a pharmacist, performs a wide variety of technical and clinical duties to support the provision of pharmaceutical care. Includes, but not limited to, medication preparation (IV, oral, other routes) and delivery, use of automated dispensing technology, customer service interactions and maintenance of appropriate drug supply. Responsible for maintaining confidential reports, entering and retrieving data utilizing the computer system(s) and providing accurate assistance to the pharmacist in performing daily duties. All orders are checked by a pharmacist prior to dispensing.
**ESSENTIAL RESPONSIBILITIES**
+ Distribution/Processing: Processes prescription medication orders including computer order entry, medication preparation and assembles all required items prior to the pharmacist's final check. Intakes patient's prescriptions documenting all required information, handles telephone interactions and releases medication as required by policy/procedure. All steps are done in a courteous and efficient manner.
+ Inventory Management: Continuously maintains pharmacy inventory and supplies according to established policies and procedures, including inspection of assigned areas, use of pharmacy computer systems (i.e., Automated Dispensing units). Orders and stores drugs in an organized manner, participates in supply chain purchasing initiatives, procures medications and supplies, creates purchase orders under the oversight of a pharmacist. Records and processes recalls, outdates, returns and credits.
+ Training: Maintains competence required for current position and has ability to perform all technician duties to assist in training of new employees, residents and students.
+ Work Environment/Safety: Contributes to the effective operation of the department through all activities including computer functions, process cart fill lists, pick lists, refill medications, generation of labels and answer phone appropriately. Maintains a clean and orderly work environment. Participates in performance improvement and regulatory compliance efforts. Maintains an attitude that promotes and fosters an environment of safety.
+ Customer Service: Implements activities related to the patient experience and improvement, including service recovery. Identifies and communicates any issues or barriers in work environment or processes.
+ Recommends process improvements or courses of action for problem resolution to respective team leader or manager in order to help meet departmental and organization initiatives and goals.
+ Inpatient Specific: IV Prep/Packaging: Compounds, stocks, repackages and batches from bulk medications. Prepares routine patient orders for IV pharmaceuticals including compounding, preparation and labeling of any IV admixture including antibiotics, solutions, irrigations, narcotics, parenteral nutrition and chemotherapy.
+ Outpatient Specific: Validates patient and insurance information: Intakes patient's prescriptions documenting all required information, enters insurance information accurately, handles telephone interactions and releases medication as required by policy/procedure. Validates Medicaid, Medicare or commercial insurance drug coverage and ensures adjudication is complete addressing any error messages. All steps are done in a courteous and efficient manner.
+ Handles cash and other monies: Collects money and provides patient with a detailed receipt of any cash or other money transactions and processes sales through the point of sale system. Prepares deposit and accounting reports according to Department and Health Network standards. Responsible for maintaining assigned cash fund.
+ Performs other duties as assigned or required.
**QUALIFICATIONS**
**Minimum**
+ Pharmacy Technician Certification (CPhT) Or ExCPT Pharmacy Technician - National Healthcareer Association (NHA) required within 24 months of hire. (Incumbents in role as of July 1, 2022 have until January 1, 2024 to obtain certification.)
+ Completion of a pharmacy technician training program or 1 year equivalent experience in lieu of formal training program required.
**Preferred**
+ Minimum of 2 years pharmacy experience in respective area preferred.
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J250521
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