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customer service representative
Randstad US • brentwood, TN 37027 • Posted 3 days ago
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In-person • Full-time • $16.99-$17.00/hr • Temporary • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Randstad US is seeking an experienced Customer Service Representative for a temporary position in Brentwood, Tennessee. The role involves handling a high volume of inbound calls, responding to customer emails, engaging through chat platforms, and multitasking to manage various customer interactions simultaneously. The ideal candidate will have strong problem-solving skills and a commitment to providing excellent customer service.
Responsibilities
- Inputting applications accurately and efficiently into the system.
- Handling a high volume of inbound calls, exceeding 50 calls daily, to address customer inquiries and resolve issues.
- Promptly responding to customer emails with professionalism and accuracy.
- Engaging with customers through chat platforms to provide real-time assistance and support.
- Excelling in multitasking by efficiently managing various customer interactions simultaneously.
- Demonstrating problem-solving skills to address customer concerns and find effective resolutions.
Qualifications
Required
- High school education
- 2 years of experience
Preferred
- Follow-up
- Active Listening
- Telephone Etiquette
- Empathy
- Interpersonal Sensitivity
- Adapting to Change
- Client Service
About Randstad US
Randstad is a wholly-owned subsidiary of Randstad N.V., the world's largest HR services provider. Driven to become the world's most valued 'working life partner', supporting as many people as possible in realizing their true potential throughout their working life, we provide companies with the high quality, diverse, and agile workforces they need while helping people get rewarding jobs and stay relevant in the ever-changing world of work. Randstad offers outsourcing, consulting and workforce management solutions for generalist and specialist disciplines, including technology, engineering, accounting and finance, clinical and non-clinical healthcare, human resources, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing.
Full Job Description
+ brentwood , tennessee
+ posted 2 days ago
**job details**
summary
+ $16.99 - $17 per hour
+ temporary
+ high school
+ category office and administrative support occupations
+ referenceAB_4609346
job details
Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements - and if you think you're qualified, be sure to . We'll get back to you promptly and schedule an online interview if we think you're a match.
salary: $16.99 - $17 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
+ Inputting applications accurately and efficiently into the system.
+ Handling a high volume of inbound calls, exceeding 50 calls daily, to address customer inquiries and resolve issues.
+ Promptly responding to customer emails with professionalism and accuracy.
+ Engaging with customers through chat platforms to provide real-time assistance and support.
+ Excelling in multitasking by efficiently managing various customer interactions simultaneously.
+ Demonstrating problem-solving skills to address customer concerns and find effective resolutions.
Skills
+ Follow-up
+ Active Listening
+ Telephone Etiquette
+ Empathy
+ Interpersonal Sensitivity
+ Adapting to Change
+ Client Service
Qualifications
+ Years of experience: 2 years
+ Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
**get in touch**
we are here to help you with your questions.
KR
**kyrstie remington**
+ kyrstie.remington@randstadusa.com
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