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Technical Support Engineer
Actalent • STURTEVANT, WI 53177 • Posted 3 days ago
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In-person • Full-time • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
In this position, you will support tasks related to the design and manufacture, focusing on service, repair, and commissioning of eddy current clutches, brakes, and electronic controls. This role involves a mix of electrical and controls work with some mechanical overlap, direct customer interaction, and up to 30% travel for installation, commissioning, and repair service.
Responsibilities
- Support tasks related to the design and manufacture of eddy current clutches, brakes, and electronic controls.
- Focus on service, repair, and commissioning of electrical and controls systems.
- Interface directly with customers, sales, and manufacturing team members.
- Provide technical support and on-site service to ensure products meet internal and industry standards.
- Meet the needs of the customer.
- Travel up to 30% of the time for installation, commissioning, and/or repair service.
Qualifications
Required
- Knowledge of electrical systems
- Proficiency in AutoCAD Electrical
- Understanding of electronic controls
- Knowledge of mechanical systems
- Experience in technical support
- Skills in service and repair
- Strong customer service skills
- Effective communication skills
- Ability to collaborate with team members
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions, connecting companies with experts in various industries. They offer a wide range of engineering and sciences services, tailored to meet each client's unique needs, in industries like aerospace, defense, consumer products, life sciences, transportation, utilities, and construction. Actalent believes in the power of people and focuses on diversity, equity, and inclusion while providing rewarding career opportunities.
Full Job Description
Job Description
In this position, you will support tasks related to the design and manufacture, but will focus on service, repair, and commissioning of eddy current clutches, brakes, and electronic controls. This is mainly focused on the electrical and controls side but has some overlap on the mechanical. This position interfaces directly with customers, sales, and manufacturing team members providing technical support and on-site service to ensure our products meet with our internal and industry standards while also meeting the needs of the customer. Installation, commissioning, and/or repair service may require up to 30% of travel time.
Skills & Qualifications
+ Electrical systems
+ AutoCAD Electrical
+ Electronic controls
+ Mechanical systems
+ Technical support
+ Service and repair
+ Customer service
+ Communication
+ Team collaboration
Job Type
This is a permanent position.
Work Site
This is a fully on-site position in Sturtevant, WI
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
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