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Business Systems Analyst (RevOps)
CAI • Remote • Posted 4 days ago
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Remote • Full-time • Contract • Senior Level
Job Highlights
Using AI ⚡ to summarize the original job post
As the Business Systems Analyst (RevOps) at CAI, you will support the Salesforce system, focusing on Marketing and Sales processes, with hands-on experience in Revenue Operations. This role involves managing and maintaining Salesforce configurations, developing Salesforce solutions, providing support and troubleshooting, analyzing and improving RevOps processes, overseeing the Deal Desk function, and leading Salesforce implementation projects.
Responsibilities
- Manage and maintain Salesforce configurations, including custom objects, fields, workflows, and reports
- Develop and implement Salesforce solutions to support business requirements and enhance sales productivity
- Provide ongoing support and troubleshooting for Salesforce-related issues
- Analyze existing RevOps processes and identify opportunities for improvement
- Design and implement process enhancements to streamline workflows and increase efficiency
- Collaborate with cross-functional teams to ensure alignment and effective execution of RevOps initiatives
- Oversee the Deal Desk function, including contract review, pricing analysis, and deal approval processes
- Develop and maintain standardized deal management procedures to ensure compliance and accuracy
- Provide support to sales teams on deal-related inquiries and issues
- Utilize Salesforce and other reporting tools to gather and analyze sales data
- Develop and maintain key performance indicators (KPIs) to track sales performance and identify trends
- Provide actionable insights to support strategic decision-making
- Lead and manage Salesforce implementation projects, including requirements gathering, design, testing, and deployment
Qualifications
Required
- Bachelor's degree in Business Administration, Computer Science, or a related field
- 5+ years of experience as a Business Systems Analyst or similar role
- Proven expertise in Salesforce administration and configuration
- Strong understanding of RevOps and Deal Desk functions
- Experience with data analysis and reporting tools
- Excellent problem-solving, analytical, and communication skills
- Ability to work independently and as part of a team
About CAI
CAI is a global technology company offering a wide range of solutions and services across industries like finance, healthcare, and manufacturing. They specialize in consulting, cybersecurity, intelligent automation, digital services, and contingent workforce solutions, striving to drive innovation and help organizations thrive in the digital age. CAI is committed to diversity, equity, and inclusion, offering career opportunities in areas such as design, cybersecurity, project management, and more.
Full Job Description
**Job ID Number**
R3643
**Employment Type**
Full time
**Worksite Flexibility**
Remote
**Job Summary**
As the Business Systems Analyst (RevOps), you will support the Salesforce system, particularly in Marketing and Sales processes, and ideally possess hands-on experience with Revenue Operations.
**Job Description**
We are seeking a **Business Systems Analyst (RevOps)** with a strong background in Salesforce to join our dynamic team. Your expertise in RevOps and Deal Desk functions will be instrumental in streamlining operations and optimizing revenue generation.. This role will be **full-time, remote, and is a contract to hire.**
**What You'll Do**
+ Manage and maintain Salesforce configurations, including custom objects, fields, workflows, and reports
+ Develop and implement Salesforce solutions to support business requirements and enhance sales productivity
+ Provide ongoing support and troubleshooting for Salesforce-related issues
+ Analyze existing RevOps processes and identify opportunities for improvement
+ Design and implement process enhancements to streamline workflows and increase efficiency
+ Collaborate with cross-functional teams to ensure alignment and effective execution of RevOps initiatives
+ Oversee the Deal Desk function, including contract review, pricing analysis, and deal approval processes
+ Develop and maintain standardized deal management procedures to ensure compliance and accuracy
+ Provide support to sales teams on deal-related inquiries and issues
+ Utilize Salesforce and other reporting tools to gather and analyze sales data
+ Develop and maintain key performance indicators (KPIs) to track sales performance and identify trends
+ Provide actionable insights to support strategic decision-making
+ Lead and manage Salesforce implementation projects, including requirements gathering, design, testing, and deployment
+ Coordinate with stakeholders to ensure successful project execution and delivery
**What You'll Need**
Required:
+ Bachelor's degree in Business Administration, Computer Science, or a related field
+ 5+ years of experience as a Business Systems Analyst or similar role
+ Proven expertise in Salesforce administration and configuration
+ Strong understanding of RevOps and Deal Desk functions
+ Experience with data analysis and reporting tools
+ Excellent problem-solving, analytical, and communication skills
+ Ability to work independently and as part of a team
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
**Reasonable Accommodation Statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
**Equal Employment Opportunity Policy Statement**
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
R3643
**Employment Type**
Full time
**Worksite Flexibility**
Remote
**Job Summary**
As the Business Systems Analyst (RevOps), you will support the Salesforce system, particularly in Marketing and Sales processes, and ideally possess hands-on experience with Revenue Operations.
**Job Description**
We are seeking a **Business Systems Analyst (RevOps)** with a strong background in Salesforce to join our dynamic team. Your expertise in RevOps and Deal Desk functions will be instrumental in streamlining operations and optimizing revenue generation.. This role will be **full-time, remote, and is a contract to hire.**
**What You'll Do**
+ Manage and maintain Salesforce configurations, including custom objects, fields, workflows, and reports
+ Develop and implement Salesforce solutions to support business requirements and enhance sales productivity
+ Provide ongoing support and troubleshooting for Salesforce-related issues
+ Analyze existing RevOps processes and identify opportunities for improvement
+ Design and implement process enhancements to streamline workflows and increase efficiency
+ Collaborate with cross-functional teams to ensure alignment and effective execution of RevOps initiatives
+ Oversee the Deal Desk function, including contract review, pricing analysis, and deal approval processes
+ Develop and maintain standardized deal management procedures to ensure compliance and accuracy
+ Provide support to sales teams on deal-related inquiries and issues
+ Utilize Salesforce and other reporting tools to gather and analyze sales data
+ Develop and maintain key performance indicators (KPIs) to track sales performance and identify trends
+ Provide actionable insights to support strategic decision-making
+ Lead and manage Salesforce implementation projects, including requirements gathering, design, testing, and deployment
+ Coordinate with stakeholders to ensure successful project execution and delivery
**What You'll Need**
Required:
+ Bachelor's degree in Business Administration, Computer Science, or a related field
+ 5+ years of experience as a Business Systems Analyst or similar role
+ Proven expertise in Salesforce administration and configuration
+ Strong understanding of RevOps and Deal Desk functions
+ Experience with data analysis and reporting tools
+ Excellent problem-solving, analytical, and communication skills
+ Ability to work independently and as part of a team
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
**Reasonable Accommodation Statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
**Equal Employment Opportunity Policy Statement**
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
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