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Catering Operations Manager

Aramark • Westport, CT 06880 • Posted 7 days ago

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In-person • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Catering Operations Manager at Aramark leads all aspects of catering solutions and special events, ensuring events or catering delivery requests meet customer expectations and service standards. This role involves managing catering operations, developing operational and personnel standards, and maintaining effective client and customer relations. The position is part of LifeWorks Restaurant Group, a division of Aramark, focusing on custom solutions and delivering sensory experiences for clients.

Responsibilities

  • Develop and be accountable for a safety culture where no one gets hurt.
  • Oversee catering operations including quality control, supervising support staff, guest assistance in selecting menus, staff selection/development, and departmental administration.
  • Interact with event hosts and maintain effective client and customer relations for events.
  • Directly supervise catering staff including hiring, training, discipline, communication, performance management, retention, and administration.
  • Manage service and presentation standards for all catering operations; implement processes to ensure compliance and consistency.
  • Ensure establishment, communication, and compliance of appropriate sanitation and safety standards.

Qualifications

Required

  • Excellent organizational skills
  • Excellent communication skills
  • Time management
  • Critical eye: attention to detail

About Aramark

Aramark operates in the food, facilities, and uniform services industry, providing its services to educational institutions, corporations, sports teams, healthcare providers, cultural attractions, and municipalities in 19 countries worldwide.

Full Job Description

Job Description

The Catering Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards.

LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience?not a requirement?and deliver out-of-this world, truly sensory experiences, feeding company culture. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to the marketing of the final, branded product.

Learn more by visiting lifeworksrestaurantgroup.com.?

Job Responsibilities

Responsibilities

Responsible for managing the catering operations. Develop and execute operational catering standards. Develop and manage personnel standards. Serve as the QC RP for catered events.

Key Responsibilities

Develop and be accountable for a safety culture that creates a work environment where no one gets hurt.

Oversee catering operations to include such duties as Quality control, supervising support staff, guest assistance in selecting menus, staff selection / development, and departmental administration.

Interact with event hosts and maintain effective client and customer relations at all levels for events.

Directly supervise catering staff with responsibility for hiring, training, discipline, communication, performance management, retention, and administration.

Manage service and presentation standards for all catering operations; implement processes to ensure compliance and consistency.

Ensure establishment, communication, and compliance of appropriate sanitation and safety standards.

Qualifications

  • Excellent organizational skills
  • Excellent communication skills
  • Time management
  • Critical eye: attention to detail
  • #FS-300

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.