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Outlet Customer Experience Specialist, Advisor
Best Buy • Brookfield, WI 53005 • Posted 2 days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Outlet Customer Experience Specialist at Best Buy ensures a world-class customer experience by providing velocity and solution support to solve customer needs. This role involves implementing store leadership responsibilities, maintaining inventory and merchandising standards, and demonstrating excellence in selling skills and strategy. The specialist supports sales strategies in partnership with the Sales Manager to achieve operational and financial goals.
Responsibilities
- Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions.
- Ensure inventory and merchandising standards are maintained in outlet store area.
- Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
- Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
Qualifications
Required
- Ability to work successfully as part of a team
- Ability to work a flexible schedule inclusive of holidays, nights and weekends
Preferred
- 3 months experience working in customer service, sales or related fields
Full Job Description
What does a Sales Consultant – Appliance Outlet do?
The Sales Consultant – Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved.
As the Sales Consultant – Appliance Outlet you will:
Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
Ensure inventory and merchandising standards are maintained in outlet store area.
Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
What are the Professional Requirements of a Sales Consultant – Appliance Outlet?
Basic Qualifications
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Preferred Qualifications
3 months experience working in customer service, sales or related fields
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
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