Uline • Kenosha, WI 53144 • Posted 2 days ago
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As an Overnight Customer Service Representative at Uline, you will be responsible for processing customer orders and inquiries in a collaborative call center, using world-class technology. This role involves communicating with customers over phone, email, and chat, helping them navigate Uline's website and online ordering, and becoming a product and solutions expert. The position offers a pay range of $26 to $33 per hour, with a $4 shift differential, and includes a comprehensive benefits package.
About Uline
Uline is a leading distribution company that specializes in shipping, industrial, and packaging materials. Based in the United States, it offers a wide range of products such as shipping boxes, bubble wrap, packaging tape, warehouse supplies, and custom-printed materials. With a global presence, Uline serves various industries and prioritizes high-quality products and exceptional customer service.
Customer Service Representative - Overnights
Pay from $26 to $33 per hour - That's up to $65,000 - $82,000 per year with bonuses!
Includes $4 Shift Differential
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Customer Service is the heartbeat of Uline! As an Overnight Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.
Hours: 4- or 5-day on-site schedules available, includes weekends.
Position Responsibilities
Process customer orders and inquiries in a collaborative call center using world-class technology.
Communicate with customers over phone, email and chat.
Help customers navigate Uline's website and online ordering.
Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!
Benefits
Complete medical, dental, vision and life insurance coverage and other wellness programs.
401(k) with 6% employer match. Multiple bonus programs, including profit sharing.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
First-class fitness center.
Beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNCSO)
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore
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