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Randstad US • phoenix, AZ 85067 • Posted 2 days ago
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In-person • Full-time • $18.99-$20.00/hr • Temporary • Contract • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Randstad US is seeking Contact Agents/Call Center Representatives for a contract opportunity with a global technology services leader in the financial industry. This role involves interacting with customers via telephone to provide information, processing transactions, and troubleshooting issues. The position is located in Phoenix, AZ, and requires open availability for an 8-hour shift between 6am-6pm. This is not a remote position, and pay is $19/hour with a $20/hour rate for Spanish bilingual candidates.
Responsibilities
- Interact with customers via telephone to provide information
- Process transactions and reply to inquiries about services
- Use computer system to track, gather information, and/or troubleshoot customer issues
- Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken
- Maintain the highest level of customer service
Qualifications
Required
- Must have a HS diploma or GED
- 6 months previous call center experience
- Computer literate
- Verbal and written communication skills
- Ability to make good decisions and resolve issues in a clear and calm matter
Preferred
- Telephone Etiquette
- Basic Computer Skills
- Typing Skills
About Randstad US
Randstad is a wholly-owned subsidiary of Randstad N.V., the world's largest HR services provider. Driven to become the world's most valued 'working life partner', supporting as many people as possible in realizing their true potential throughout their working life, we provide companies with the high quality, diverse, and agile workforces they need while helping people get rewarding jobs and stay relevant in the ever-changing world of work. Randstad offers outsourcing, consulting and workforce management solutions for generalist and specialist disciplines, including technology, engineering, accounting and finance, clinical and non-clinical healthcare, human resources, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing.
Full Job Description
+ phoenix , arizona
+ posted 1 day ago
**job details**
summary
+ $18.99 - $19 per hour
+ temp to perm
+ high school
+ category office and administrative support occupations
+ referenceAB_4610053
job details
Seeking Contact Agents/Call Center Representatives for a contract opportunity working for a global technology services leader providing support within the financial industry!
+ Position located in Phoenix, AZ, 85034
+ **THIS IS NOT A REMOTE POSITION**
+ Pay Rate: $19/hourly ($20 hourly Spanish bilingual Skill Set)
+ Work schedule: Open availability for an 8 hour shift between 6am- 6pm
salary: $18.99 - $19 per hour
shift: First
work hours: 6 AM - 6 PM
education: High School
Responsibilities
+ Interact with customers via telephone to provide information
+ Process transactions and reply to inquiries about services
+ Use computer system to track, gather information, and/or troubleshoot customer issues
+ Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken
+ Maintain the highest level of customer service Qualifications:
+ Must have a HS diploma or GED
+ 6 months previous call center experience
+ Computer literate
+ Verbal and written communication skills
+ Ability to make good decisions and resolve issues in a clear and calm matter
Skills
+ Telephone Etiquette
+ Basic Computer Skills
+ Typing Skills
Qualifications
+ Years of experience: 1 year
+ Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
**get in touch**
we are here to help you with your questions.
CF
**chelsea foster**
+ +1 314 288 2135 (tel:+1 314 288 2135)
+ chelsea.foster@randstadusa.com
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