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call center representative
Randstad US • phoenix, AZ 85067 • Posted 2 days ago
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In-person • Full-time • $19.00-$20.00/hr • Temporary • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Randstad is hiring for multiple Call Center Representative positions in Phoenix, AZ. The role involves professionally answering calls, addressing inquiries, routing calls as needed, performing research to provide information to callers, and completing administrative work. The position offers flexibility for an 8-hour shift between 6:00AM-6:00PM, Monday-Friday, with a pay rate of $19.00/hr. ($20.00/hr. for Spanish speakers).
Responsibilities
- Professionally answer calls and address caller inquiries as needed.
- Route calls as needed to appropriate resource.
- Perform research using available resources as needed to provide required information to callers.
- Identify and escalate more complex issues to the research team.
- Complete necessary administrative work as needed and complete call logs accurately.
- Other projects as assigned by supervisor.
Qualifications
Required
- 1 year call center experience required
- Good verbal and written communication skills.
- Dependable and able to adhere to schedule.
- Effective problem solving skills.
- Effective listening skills.
- Customer service orientation.
- Attention to details.
About Randstad US
Randstad is a wholly-owned subsidiary of Randstad N.V., the world's largest HR services provider. Driven to become the world's most valued 'working life partner', supporting as many people as possible in realizing their true potential throughout their working life, we provide companies with the high quality, diverse, and agile workforces they need while helping people get rewarding jobs and stay relevant in the ever-changing world of work. Randstad offers outsourcing, consulting and workforce management solutions for generalist and specialist disciplines, including technology, engineering, accounting and finance, clinical and non-clinical healthcare, human resources, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing.
Full Job Description
+ phoenix , arizona
+ posted 1 day ago
**job details**
summary
+ $19 - $20 per hour
+ temp to perm
+ high school
+ category office and administrative support occupations
+ referenceAB_4610279
job details
Randstad is currently hiring and looking to fill multiple Call Center Representative positions in Phoenix, AZ 85034. Please review the job details below: Location: Phoenix, AZ 85034(Onsite) Shift: Flexibility for an 8 hour shift between the hours of 6:00AM-4:00PM Monday-Friday Pay: $19.00/hr. ($20.00/hr. for Spanish)
salary: $19 - $20 per hour
shift: First
work hours: 6 AM - 6 PM
education: High School
Responsibilities
- Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
- Perform research using available resources as needed to provide required information to callers.
- Identify and escalate more complex issues to the research team.
- Complete necessary administrative work as needed and complete call logs accurately.
- Other projects as assigned by supervisor.
Qualifications:
- 1 year call center experience required
- Good verbal and written communication skills.
- Dependable and able to adhere to schedule.
- Effective problem solving skills.
- Effective listening skills.
- Customer service orientation.
- Attention to details.
Skills
+ Call Center Support
+ Call Center
+ Basic Software Skills
+ Active Listening
+ Telephone Etiquette
+ Empathy
Qualifications
+ Years of experience: 1 year
+ Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
**get in touch**
we are here to help you with your questions.
KH
**kyle heuer**
+ +1 314 288 2135 (tel:+1 314 288 2135)
+ Kyle.Heuer@randstadusa.com
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