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Member Service Representative

BayCare Health System • St. Petersburg, FL 33747 • Posted 4 days ago

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In-person • Part-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Member Service Representative at BayCare Health System is responsible for answering, triaging, and logging all incoming calls, distributing mail and faxes, greeting and directing visitors and employees, coordinating meetings, and performing word processing. This role also supports the Membership Coordinator and Supervisor Fitness Center Business by selling memberships, inputting membership data, scheduling appointments, and collecting fees for services. The position requires a high school diploma or equivalent, and a minimum of 6 months of clerical experience.

Responsibilities

  • Answering, triaging, and logging all incoming calls
  • Distribution of all mail and faxes
  • Greeting and directing visitors and employees
  • Coordinating meetings
  • Performing word processing
  • Supporting the Membership Coordinator and Supervisor Fitness Center Business
  • Selling memberships
  • Inputting membership data
  • Scheduling appointments
  • Collecting fees for services
  • Performing other duties as assigned

Qualifications

Required

  • High school diploma or equivalent GED
  • Clerical experience of at least 6 months

About BayCare Health System

BayCare is a not-for-profit health care system that operates 16 hospitals and numerous locations in Tampa Bay and central Florida. They offer a wide range of medical services including primary care, pediatric care, cancer treatment, orthopedics, and more. BayCare also provides telehealth services through their BayCareAnywhere® app for live video consultations with physicians 24/7, ensuring convenient access to quality care.

Full Job Description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

**Summary:**

Responsible for answering, triaging and logging all incoming calls. Responsible for distribution of all mail and faxes. Duties may include greeting and directing visitors and employees, coordinating meetings and word processing. Support the Membership Coordinator and the Supervisor Fitness Center Business. Will be selling memberships, inputting membership data, scheduling appointments and collecting fees for services. Perform other duties as assigned.

**Minimum Qualifications:**

**Education:**

**Essential:**

* HS Graduate or Equivalent GED

**Experience:**

**Essential:**

* Clerical 6 months minimum

**Facility:**

BayCare Health System, Wellness Center-Carillon Outpatient Center

**Location:** **St Petersburg, FL**

**Status:** **PRN, Hourly**

**Shift Hours:** **Varies**

**Weekend Work:** **Occasional**

**On Call:** **No**

Equal Opportunity Employer Veterans/Disabled

**Position** Member Service Representative

**Location** St Petersburg:Carillon | Business and Administrative | PRN

**Req ID** null