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Customer Service Representative @ Leads
Hulett Environmental Services • West Palm Beach, FL 33417 • Posted 3 days ago
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In-person • Full-time • $17.00/hr • Entry Level
Job Highlights
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Hulett Environmental Services, a family-owned and operated pest control company with over 50 years of service in southeast Florida, is seeking a Customer Service Representative. The role involves talking to customers about various services, understanding and documenting customer requests, scheduling service appointments, and communicating with service technicians, sales teams, and management. The ideal candidate is proficient in Microsoft Office, has an excellent phone manner, is organized, detail-oriented, and eager to learn.
Responsibilities
- Talk to our customers about any of our services (pest control, lawn, termite, etc.)
- Understand and document customer requests and provide prompt, friendly assistance
- Schedule service appointments, route our service technicians, and work with your team to help achieve customer satisfaction
- Communicate with service technicians, with sales team, with management, etc.
Qualifications
Required
- 2 years of relevant work experience
- Microsoft Office proficient
- Excellent phone manner
- Organized, attention to detail, strong multi-tasker
Full Job Description
Description
We Hire Vets!
Customer Service Representatives - Job Explanation
Who we are ...
+ Hulett Environmental Services is a family-owned and operated pest control company. For over 50 years, Hulett has been providing family, pet, and planet friendly pest control solutions to your neighbors across southeast Florida, as well as many businesses. To learn more, visit us at bugs.com
Examples of what you'll do ...
+ Talk to our customers about any of our services [pest control, lawn, termite, etc.]
+ Understand and document customer requests and provide prompt, friendly assistance
+ Schedule service appointments, route our service technicians, and work with your team to help achieve customer satisfaction.
+ Communicate with service technicians, with sales team, with management, etc.
What we are looking for ...
+ 2 years of relevant work experience
+ Microsoft Office proficient
+ Excellent phone manner - able to confidently and professionally communicate with our customers, fellow employees, and management
+ Organized, attention to detail, strong multi-tasker
+ Eager to learn and grow
What we offer you ...
+ Starting pay is $17 per hour
+ Health and welfare benefits: Medical, Dental, Vision, and GAP Insurance.
+ Our current medical carrier is United Healthcare. Employer currently contributes toward a portion of employee's medical insurance premium.
+ Employer paid life insurance for employee.
+ 401(k) Retirement Savings Plan with Employer Match
+ You may elect, at your own expense, financial protection products including Short Term Disability, Long Term Disability, Life Insurance for you and your family members.
+ We provide extensive paid on-the-job training.
+ Business casual workplace.
How to Apply:
+ bugs.com à click on JOBS AT HULETT @ top right of top blue banner
WATCH US GROW!
We are conveniently located on Okeechobee Blvd in West Palm Beach, just west of Florida's Turnpike and Jog Road. On the south side of the road, you'll easily see our brand new state-of-the-art building expected to open this Spring!
Qualifications
Behaviors
Preferred
+ Loyal: Shows firm and constant support to a cause
+ Team Player: Works well as a member of a group
+ Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
We Hire Vets!
Customer Service Representatives - Job Explanation
Who we are ...
+ Hulett Environmental Services is a family-owned and operated pest control company. For over 50 years, Hulett has been providing family, pet, and planet friendly pest control solutions to your neighbors across southeast Florida, as well as many businesses. To learn more, visit us at bugs.com
Examples of what you'll do ...
+ Talk to our customers about any of our services [pest control, lawn, termite, etc.]
+ Understand and document customer requests and provide prompt, friendly assistance
+ Schedule service appointments, route our service technicians, and work with your team to help achieve customer satisfaction.
+ Communicate with service technicians, with sales team, with management, etc.
What we are looking for ...
+ 2 years of relevant work experience
+ Microsoft Office proficient
+ Excellent phone manner - able to confidently and professionally communicate with our customers, fellow employees, and management
+ Organized, attention to detail, strong multi-tasker
+ Eager to learn and grow
What we offer you ...
+ Starting pay is $17 per hour
+ Health and welfare benefits: Medical, Dental, Vision, and GAP Insurance.
+ Our current medical carrier is United Healthcare. Employer currently contributes toward a portion of employee's medical insurance premium.
+ Employer paid life insurance for employee.
+ 401(k) Retirement Savings Plan with Employer Match
+ You may elect, at your own expense, financial protection products including Short Term Disability, Long Term Disability, Life Insurance for you and your family members.
+ We provide extensive paid on-the-job training.
+ Business casual workplace.
How to Apply:
+ bugs.com à click on JOBS AT HULETT @ top right of top blue banner
WATCH US GROW!
We are conveniently located on Okeechobee Blvd in West Palm Beach, just west of Florida's Turnpike and Jog Road. On the south side of the road, you'll easily see our brand new state-of-the-art building expected to open this Spring!
Qualifications
Behaviors
Preferred
+ Loyal: Shows firm and constant support to a cause
+ Team Player: Works well as a member of a group
+ Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
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