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Legal Intake/Sales

Robert Half • Miami, FL 33126 • Posted 2 days ago

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In-person • Full-time • Contract • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

Robert Half is offering a contract to hire employment opportunity for a Legal Intake/Sales professional in Miami, Florida. This role involves managing client intake and sales objectives within the legal industry, requiring strong sales skills, customer service, and data entry abilities. The successful candidate will handle incoming client calls, promote the law firm's services, and ensure accurate client information management.

Responsibilities

  • Manage incoming client calls and inquiries, ensuring a high level of customer service
  • Utilize strong sales skills to promote the law firm's services to potential clients
  • Accurately process client intake information and maintain detailed records
  • Operate phone systems and data entry programs efficiently
  • Monitor client accounts and interact with clients as necessary
  • Utilize experience within a law firm setting to effectively manage client intake and sales processes
  • Ensure all client information is accurate, up to date, and securely managed
  • Resolve client inquiries in a timely and effective manner
  • Utilize 'Client Intake', 'Intakes', 'Sales Drives', 'Sales', 'Customer Service', 'Phone Operations', and 'Data Entry' skills in daily operations

Qualifications

Required

  • Minimum of 2 years of experience in a Legal Intake/Sales role or similar
  • Proven skills in client intake and sales drives
  • Proficient in general sales techniques and strategies
  • Strong customer service skills, with the ability to build and maintain client relationships
  • Experience with phone operations, including handling client inquiries and complaints
  • Proficiency in data entry, with attention to detail and accuracy
  • Excellent interpersonal and communication skills, both verbal and written
  • Ability to work independently and as part of a team
  • High level of professionalism and ethical standards
  • Ability to handle sensitive information with discretion
  • Familiarity with legal terminology and procedures is a plus

About Robert Half

Robert Half, the world’s first and largest specialized talent solutions firm, connects opportunities at great companies with highly skilled job seekers. We offer contract, temporary and permanent placement solutions for roles in finance and accounting, technology, marketing and creative, legal, and administrative and customer support. Named to Fortune’s World’s Most Admired Companies and 100 Best Companies to Work For® lists and a Forbes Best Employer for Diversity, Robert Half is the parent company of Protiviti®. Robert Half is traded on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 index.

Full Job Description

Description We are offering a contract to hire employment opportunity for a Legal Intake/Sales professional in Miami, Florida. This role operates within the legal industry, requiring someone who can effectively manage both client intake and sales objectives. The successful candidate will be responsible for handling incoming client inquiries and promoting our law firm's services.

Responsibilities:

- Manage incoming client calls and inquiries, ensuring a high level of customer service

- Utilize strong sales skills to promote the law firm's services to potential clients

- Accurately process client intake information and maintain detailed records

- Operate phone systems and data entry programs efficiently

- Monitor client accounts and interact with clients as necessary

- Utilize experience within a law firm setting to effectively manage client intake and sales processes

- Ensure all client information is accurate, up to date, and securely managed

- Resolve client inquiries in a timely and effective manner

- Utilize 'Client Intake', 'Intakes', 'Sales Drives', 'Sales', 'Customer Service', 'Phone Operations', and 'Data Entry' skills in daily operations. Requirements

- Minimum of 2 years of experience in a Legal Intake/Sales role or similar.

- Proven skills in client intake and sales drives.

- Proficient in general sales techniques and strategies.

- Strong customer service skills, with the ability to build and maintain client relationships.

- Experience with phone operations, including handling client inquiries and complaints.

- Proficiency in data entry, with attention to detail and accuracy.

- Excellent interpersonal and communication skills, both verbal and written.

- Ability to work independently and as part of a team.

- High level of professionalism and ethical standards.

- Ability to handle sensitive information with discretion.

- Familiarity with legal terminology and procedures is a plus.

Schedule is 9-6 pm

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .