Job Search Assistant
Case Manager - Smyrna
Goodwill of North Georgia • Smyrna, GA 30081 • Posted 4 days ago
Boost your interview chances in seconds
Tailored resume, cover letter, and cheat sheet
In-person • Full-time • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Case Manager at Goodwill of North Georgia is responsible for providing case management and related services to participants, focusing on the program's financial, mission, training, continuous quality improvement, and marketing goals. This role involves conducting interviews, maintaining contact with referring agencies, providing vocational counseling, and ensuring the highest quality of services for program participants. The Case Manager also plays a key role in advocating for participants and coordinating supervision across services.
Responsibilities
- Provide case management and related services to participants.
- Ensure highest quality, individualized services are delivered.
- Interview participants concerning work history, education, vocational interests, and goals.
- Conduct orientation for new participants regarding program services, policies, and procedures.
- Maintain regular contact with referring agency and/or funding provider(s).
- Provide individualized vocational counseling and guidance; teach life skills to participants.
- Maintain all documentation and records of program participants.
- Prepare reports and summaries for funding and regulatory sources.
- Ensure smooth transition of cases across services and programs.
- Observe and meet with participants in community-based work sites.
- Coordinate supervision of all participants to ensure program quality.
- Support and advocate for program participants.
- Ensure protection and confidentiality of participant's rights.
- Provide ongoing supportive counseling and crisis intervention.
- Maintain all documentation and records of program operations.
- Prepare professional development plan (PDP) and engage in quarterly updates.
- Comply with Agency, Career Services, CARF, federal and grant regulations.
- Participate or lead program advisory council and community advisory boards.
- Maintain quality relationships with community partners.
- Attend quarterly targeted training forums (TTF) and complete core training.
- Support the operations of the Career Center site.
Qualifications
Required
- Bachelor's Degree in a vocationally related field (e.g., vocational rehabilitation, disability studies).
- Two years of experience in case management, linking with community resources, special education, instruction, vocational evaluations, and/or assessments.
- Proficiency in the use of computer systems and Microsoft Office Suite.
- Ability to push, pull and lift 20lbs. with or without accommodations.
- Must have access to and maintain reliable transportation and a clean motor vehicle report (MVR).
Preferred
- Master's Degree in a rehabilitation counseling or counseling related field.
- Working knowledge of case management, interviewing, and counseling techniques.
- Strong analytical, writing and communication skills.
- Experience with medical, psychological, social and vocational aspects of disability and/or economic disadvantage; community resources, occupational information and job readiness.
About Goodwill of North Georgia
Goodwill of North Georgia is a nonprofit organization operating over 100 thrift stores, donation centers, and career centers in the region. They offer job training, career placement, and building maintenance services for people with disabilities, with purchases made in their stores funding these programs. Last year, they assisted over 22,000 job seekers in finding employment and engaged with over 5,000 employers across different industries.
Full Job Description
Description
Essential Functions:
+ Provide case management and related services to participants in support of the program's financial, mission, training, continuous quality improvement and marketing goals.
+ Ensure that highest quality, individualized services are delivered to program participants with a focus on the mission of Goodwill of North Georgia.
+ Interview participants concerning work history, education, vocational interests and goals, social, economic, and medical background as well as other related factors.
+ Conduct orientation for new participants in regards to program services, polices and procedures.
+ Maintain regular contact with referring agency and/or funding provider(s) to manage cases and promote Goodwill programs and services for potential referrals..
+ Provide individualized vocational counseling and guidance; teach life skills, work adjustment, transportation training, employment skills or other related curricula to participants on caseload.
+ Maintain all documentation and records of program participants.
+ Prepare reports and summaries required for applicable funding and regulatory sources.
+ Ensure smooth transition of cases across services and programs as necessary.
+ Observe and meet with participants on the job in community-based work sites.
+ Coordinate supervision of all participants to ensure program quality and consistency.
+ Support and advocate for the program participant and their right to a higher quality of life through work within the parameters of the program.
+ Ensure protection and confidentiality of participant's rights.
+ Ensure ongoing supportive counseling and crisis intervention as needed by coordinating referral to and utilization of community resources.
+ Maintain all documentation and records of program operations. Separate, open, review and maintain participant case files and documents according to Career Services polices and procedures.
+ Prepare professional development plan (PDP) and engage in quarterly updates in achieving goals.
+ Comply with Agency, Career Services, CARF, federal and grant regulations, policies, standard operating procedures (SOPs) and the Agency's safety and security policies and procedures.
+ Participate or lead program advisory council, community advisory boards and/or associations related to trade as assigned.
+ Maintain quality relationships with community partners
+ Participate in community and Goodwill meetings as needed or as assigned.
+ Attend majority of quarterly targeted training forums (TTF)
+ Completion of all Career Services core training
+ Support the operations of the Career Center site.
+ Other duties as assigned.
Job Requirements and Qualifications:
+ Bachelor's Degree in a vocationally related field (vocational rehabilitation and disability studies or related that may include, but not limited to degrees in education, special education, social work, or psychology), and
+ Two years of experience in case management, linking with community resources, special education, instruction, vocational evaluations and / or assessments.
+ Master's Degree in a rehabilitation counseling or a counseling related field, preferred
+ Working knowledge of case management, interviewing, and counseling techniques.
+ Strong analytical, writing and communication skills.
+ Experience with medical, psychological, social and vocational aspects of disability and/or economic disadvantage; community resources, occupational information and job readiness.
+ Must be proficient in the use of computer systems and Microsoft Office Suite.
+ Ability to facilitate positive actions and growth of participants in a flexible geographic work environment and working hours where self-direction, prioritizing and organizational skills are crucial to success.
+ Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals
+ Must have access to and maintain reliable transportation and a clean motor vehicle report (MVR).
Working Environment Conditions/Requirements:
+ The ability to push, pull and lift 20lbs. with or without accommodations.
+ Must be able to safely operate a vehicle and have a valid driver's license.
+ Must be able to meet all physical requirements to perform all duties relating to Career Services including driving, material handling, transporting and carrying documents, handbooks and various supplies.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Essential Functions:
+ Provide case management and related services to participants in support of the program's financial, mission, training, continuous quality improvement and marketing goals.
+ Ensure that highest quality, individualized services are delivered to program participants with a focus on the mission of Goodwill of North Georgia.
+ Interview participants concerning work history, education, vocational interests and goals, social, economic, and medical background as well as other related factors.
+ Conduct orientation for new participants in regards to program services, polices and procedures.
+ Maintain regular contact with referring agency and/or funding provider(s) to manage cases and promote Goodwill programs and services for potential referrals..
+ Provide individualized vocational counseling and guidance; teach life skills, work adjustment, transportation training, employment skills or other related curricula to participants on caseload.
+ Maintain all documentation and records of program participants.
+ Prepare reports and summaries required for applicable funding and regulatory sources.
+ Ensure smooth transition of cases across services and programs as necessary.
+ Observe and meet with participants on the job in community-based work sites.
+ Coordinate supervision of all participants to ensure program quality and consistency.
+ Support and advocate for the program participant and their right to a higher quality of life through work within the parameters of the program.
+ Ensure protection and confidentiality of participant's rights.
+ Ensure ongoing supportive counseling and crisis intervention as needed by coordinating referral to and utilization of community resources.
+ Maintain all documentation and records of program operations. Separate, open, review and maintain participant case files and documents according to Career Services polices and procedures.
+ Prepare professional development plan (PDP) and engage in quarterly updates in achieving goals.
+ Comply with Agency, Career Services, CARF, federal and grant regulations, policies, standard operating procedures (SOPs) and the Agency's safety and security policies and procedures.
+ Participate or lead program advisory council, community advisory boards and/or associations related to trade as assigned.
+ Maintain quality relationships with community partners
+ Participate in community and Goodwill meetings as needed or as assigned.
+ Attend majority of quarterly targeted training forums (TTF)
+ Completion of all Career Services core training
+ Support the operations of the Career Center site.
+ Other duties as assigned.
Job Requirements and Qualifications:
+ Bachelor's Degree in a vocationally related field (vocational rehabilitation and disability studies or related that may include, but not limited to degrees in education, special education, social work, or psychology), and
+ Two years of experience in case management, linking with community resources, special education, instruction, vocational evaluations and / or assessments.
+ Master's Degree in a rehabilitation counseling or a counseling related field, preferred
+ Working knowledge of case management, interviewing, and counseling techniques.
+ Strong analytical, writing and communication skills.
+ Experience with medical, psychological, social and vocational aspects of disability and/or economic disadvantage; community resources, occupational information and job readiness.
+ Must be proficient in the use of computer systems and Microsoft Office Suite.
+ Ability to facilitate positive actions and growth of participants in a flexible geographic work environment and working hours where self-direction, prioritizing and organizational skills are crucial to success.
+ Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals
+ Must have access to and maintain reliable transportation and a clean motor vehicle report (MVR).
Working Environment Conditions/Requirements:
+ The ability to push, pull and lift 20lbs. with or without accommodations.
+ Must be able to safely operate a vehicle and have a valid driver's license.
+ Must be able to meet all physical requirements to perform all duties relating to Career Services including driving, material handling, transporting and carrying documents, handbooks and various supplies.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Search for other jobs like this one:
Search for popular related roles:
Manager of Case Management jobs in Smyrna, GACase/Care Manager jobs in Smyrna, GAClient Case Manager jobs in Smyrna, GACase Manager, Medical jobs in Smyrna, GALead Case Manager jobs in Smyrna, GACase Manager (Legal) jobs in Smyrna, GAManager, Case Management jobs in Smyrna, GACareer Case Manager jobs in Smyrna, GACase Manager Advanced jobs in Smyrna, GACase Manager Supervisor jobs in Smyrna, GA
Search nearby locations hiring for this role:
Case Manager jobs in Cartersville, GACase Manager jobs in Forest Park, GACase Manager jobs in Chamblee, GACase Manager jobs in Lawrenceville, GACase Manager jobs in Conyers, GACase Manager jobs in Dallas, GACase Manager jobs in Alpharetta, GACase Manager jobs in Social Circle, GACase Manager jobs in Acworth, GACase Manager jobs in Norcross, GA