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Guest Relations/ Receptionist

American Senior Communities • Indianapolis, IN 46202 • Posted 3 days ago

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In-person • Part-time • Entry Level

Job Highlights

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The Guest Relations Specialist/Receptionist at American Senior Communities is responsible for greeting and assisting all visitors and residents, operating the telephone system, and ensuring ongoing customer satisfaction. This role involves building relationships with residents and families, fostering communication, and providing care and compassion to patients.

Responsibilities

  • Greet and assist all visitors and residents to the community
  • Operate the telephone system to answer incoming calls and direct callers to appropriate personnel
  • Build on-going relationships with the residents and families
  • Foster communication and ensure ongoing customer satisfaction

Qualifications

Required

  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training, or equivalent combination of education and experience

Full Job Description

**Description**

**Guest Relations Specialist/Receptionist**

**Evenings**

**_What will you be doing and how will you make a difference at American Senior Communities?_**

+ Making a difference in the lives of the patients we serve by providing them care and compassion.

+ The Guest Relations Specialist greets and assists all visitors and residents to the community, and operates the telephone system to answer incoming calls and direct callers to appropriate personnel. The Guest Relations Specialist is committed to building on-going relationships with the residents and families, foster communication and ensures ongoing customer satisfaction.

**_What's in it for you? Benefits and perks include:_**

+ Top competitive market wages

+ Paid Time Off (PTO), holiday pay and *opportunities to earn additional PTO

+ Access a portion of your earned wages before payday with PayActiv (https://e7sby9sd2m5.exactdn.com/wp-content/uploads/2022/12/2018-PayActiv-Standard-Brochure-002.pdf) *

+ Paid training, skills certification & career development support

+ Medical, vision & dental insurance with Telehealth option

+ Medical and dependent flexible spending accounts

+ 401(k) retirement plan options

+ Lucrative employee referral bonus program

+ Tuition assistance and certification reimbursement*

+ Continued education opportunities through Purdue Global (https://go.purdueglobal.edu/els/americanseniorcommunities/?source=SC82894&ve=62271&utm\_source=ASC.PurdueGlobal.edu&utm\_medium=site&utm\_campaign=pgo\_lg\_els-asc\_2022) & O2NE (https://www.asccare.com/an-innovative-one-of-a-kind-nursing-scholarship-program-for-asc-employees/) scholarship program

+ Employee assistance program & wellness support

+ Retail, food & entertainment discounts, and so much more

*Full-Time and Part-Time Benefits may vary, terms and conditions apply

**_Requirements_**

+ High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

**_About our Senior Living Division_**

Our Senior Living Division offers team members the opportunity to advance their career while working in a fast paced and rewarding environment. We take pride in offering our residents more than just a place to rest their head. As a member of the Senior Living division, you will have the opportunity to use your skills to enhance the lifestyles of our residents and help them explore their passions. Our whole-person centered care focuses on nurturing the physical, emotional, mental, social and spiritual well-being of our residents. The hands-on experience you will gain allows you the opportunity to create meaningful relationships with your team and our residents.

We are Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran and other protected categories.