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Care Coordinator - IHS/Clarity

Burrell Behavioral Health • Indianapolis, IN 46202 • Posted 3 days ago

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In-person • Full-time • Entry Level

Job Highlights

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The Care Coordinator at Burrell Behavioral Health is responsible for coordinating services for patients receiving Medication Assisted Treatment. This role involves reviewing initial assessments, coordinating outpatient services, communicating with referral sources, requesting correspondence, participating in staffing for continuity of care, making or assisting in outside referrals, scheduling treatment, and ensuring referrals for medical issues. The position requires a Bachelor's Degree in a human service field or related field, with a preference for those with experience in mental health and/or substance use disorders.

Responsibilities

  • Review initial assessment/Initial Discharge Planning Session and identify issues associated with employment, education, healthcare, social connectedness, and criminal justice.
  • Coordinate outpatient services (Mental Health and/or Substance Use Disorder) as needed.
  • Complete regular communication with referral sources/ primary care regarding progress, transition planning, and pertinent clinical issues and document.
  • Request correspondence from past treatment and primary care.
  • Participate in staffing to assure continuity of care.
  • Make or assist in outside referral of issues not able to be addressed in treatment.
  • Assist in scheduling of treatment and can assist in arranging transportation.
  • Responsible for the continuous development and evolution of treatment plans in an individualized manner.
  • Represent the agency in a professional manner.
  • Ensure or assist in the referral for medical issues of clients.
  • Linking families with services in the community. Advocate on behalf of the family.
  • Assist client/family in transitional planning.
  • Correct any chart deficiencies within a timely manner.
  • Document all services provided in accordance with KDHE/JJA Standards.
  • Provide crisis intervention as necessary.
  • Adhere to weekly direct service expectations.
  • Obtain trainings to assist in professional development meeting 32 hours every 2 years.
  • Demonstrates interest in long term and short term goals and objectives of the company.

Qualifications

Required

  • Graduate from an accredited college or university with a Bachelor's Degree in one of the human service fields (social work, psychology, human development and family life, criminal justice, counseling), nursing, or education.
  • Some knowledge of supervisory and training techniques and practices used in a substance use disorders/mental health setting.
  • Aptitude to evaluate services within assigned program and give input.
  • Capable of communicating ideas clearly and effectively verbally and in writing to produce clear and concise reports.
  • Must provide evidence that incumbent is free of infectious and contagious disease prior to beginning employment and annually thereafter.
  • TB- Expected for all direct care staff. Mandatory for Kansas Residential staff.
  • Annual Health Assessment- Mandatory Kansas Residential staff.
  • Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
  • Completion of New Hire Orientation at the beginning of employment.
  • All training requirements including Relias at the beginning of employment and annually thereafter.
  • Current driver's license, acceptable driving record and current auto insurance.
  • Thirty-six (36) hour training requirements within 2 year period in accordance with 9 CSR 10-7.110 E 1 for Missouri Staff.
  • Eighteen (18) hours of training annually for Kansas Residential Youth Homes.
  • First Aid certification within three (3) months of beginning employment and upon renewal date.
  • Obtain Driver's license in state of Residency meeting the requirements of that state to Chauffeur or Transport passengers.

About Burrell Behavioral Health

Burrell Behavioral Health is a Community Mental Health Center in Missouri offering therapy, counseling, psychiatric services, residential services, case management, addiction recovery, crisis intervention, evaluations, and integrated services. They prioritize client outcomes, with high client satisfaction rates and significant improvements seen in clients with depression and anxiety. They are expanding their services to reach more individuals in need and offer a 24-hour crisis line for immediate assistance.

Full Job Description

Job Description:

Job Summary:The incumbent of this position is responsible for providing coordination of services for patients receiving Medication Assisted Treatment.

Essential Job Functions:

+ Review initial assessment/Initial Discharge Planning Session and identify issues associated with, but not limited to, employment, education, healthcare, social connectedness, and criminal justice.

+ Coordinate outpatient services (Mental Health and/or Substance Use Disorder) as needed.

+ Complete regular communication with referral sources/ primary care regarding progress, transition planning, and pertinent clinical issues and document.

+ Request correspondence from past treatment and primary care.

+ Participate in staffing to assure continuity of care.

+ Make or assist in outside referral of issues not able to be addressed in treatment.

+ Assist in scheduling of treatment and can assist in arranging transportation.

+ Responsible for the continuous development and evolution of treatment plans in an individualized manner.

+ Represent the agency in a professional manner.

+ Ensure or assist in the referral for medical issues of clients.

+ Linking families with services in the community. Advocate on behalf of the family.

+ Assist client/family in transitional planning.

+ Correct any chart deficiencies within a timely manner.

+ Document all services provided in accordance with KDHE/JJA Standards.

+ Provide crisis intervention as necessary.

+ Adhere to weekly direct service expectations.

+ Obtain trainings to assist in professional development meeting 32 hours every 2 years.

+ Demonstrates interest in long term and short term goals and objectives of the company.

+ Other duties as assigned by the Clinical Supervisor, Program Director, Vice President, or Executive Team member.

Knowledge, Skills, and Abilities:

+ Knowledge of case management and rehabilitation methods, principles and techniques as they relate to mental health and/or substance use disorders.

+ Knowledge of the problems encountered by persons with mental illness and/or substance abuse disorders and how to access the various community resources available.

+ Knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental illnesses and substance use disorders.

+ Some knowledge of supervisory and training techniques and practices used in a substance use disorders/mental health setting.

+ Aptitude to evaluate services within assigned program and give input.

+ Capable of communicating ideas clearly and effectively verbally and in writing to produce clear and concise reports.

Experience and Education Qualifications:

+ Graduate from an accredited college or university with a Bachelor's Degree in one of the human service fields (social work, psychology, human development and family life, criminal justice, counseling), nursing, or education is preferred.

Supervisory Requirements:

None

Employment Requirements:

+ Must provide evidence that incumbent is free of infectious and contagious disease prior to beginning employment and annually thereafter.

+ TB- Expected for all direct care staff. Mandatory for Kansas Residential staff.

+ Annual Health Assessment- Mandatory Kansas Youth Residential staff.

+ Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.

+ Completion of New Hire Orientation at the beginning of employment.

+ All training requirements including Relias at the beginning of employment and annually thereafter.

+ Current driver's license, acceptable driving record and current auto insurance.

+ Achievement of the following training.

+ Missouri Staff: thirty-six (36) hour training requirements within 2 year period in accordance with 9 CSR 10-7.110 E 1.

+ Kansas Residential Youth Homes: eighteen (18) hours of training annually.

+ First Aid certification within three (3) months of beginning employment and upon renewal date.

+ Obtain CPR certification within three (3) months of beginning employment and upon renewal date.

+ Behavioral Management training completed within thirty (30) days of employment or first available class after start date:

+ CPI for Residential programs

+ Peaceful Intervention or Verbal De-escalation for Outpatient programs

+ Completion of "Direct Service Expectations" within 30 Days of employment.

+ Extensive knowledge of the policies, procedures, and regulations of the program to which the associate is assigned.

+ Obtain Driver's license in state of Residency meeting the requirements of that state to Chauffeur or Transport passengers.

Physical Requirements:

ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Adult & Child Health is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli's top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

+ 200 locations

+ 4 states

+ 19 subsidiaries and/or affiliates

+ 5k+ employees