Clerical Assistant

Clerical Assistant

Date Posted: Sep 17, 2024

Requisition ID: 449483

Location:

Plainfield, IN, US, 46168

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

At the State of Indiana, we don't just talk about diversity and inclusion-we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.

About the Indiana Law Enforcement Training Board:

The Indiana Law Enforcement Training Board is the governing body of the Indiana Law Enforcement Academy, located in Plainfield, Indiana. The Board is comprised of 17 members, who have been appointed by the governor. The board sets the requirements and criteria for the basic training of law enforcement officers throughout the State of Indiana, which became mandatory in 1972.

Role Overview:

Incumbent serves as a Front Desk Clerk/Receptionist for the Indiana Law Enforcement Academy (ILEA) responsible for receiving calls and guests for the agency. Functions in a clerical support role as the agency Receptionist operating a multi-line telecommunication system, monitoring security cameras, and greeting visitors. Incumbent reports to the Director of Support Services.

DUTIES:

+ Operate multi-line telecommunication system to receive, place and/or route calls and intercom system to make announcements;

+ Accurately compose messages and distribute to appropriate staff;

+ Greet visitors and/or students arriving at ILEA by providing necessary assistance and ensuring they are properly registered and have received identification badges;

+ Monitor security systems for ILEA facility and make proper notification for breaches;

+ Maintain all Facility Requests, Class Rosters, Class Schedules and other information related to current training classes in binder for Communications desk;

+ Provides clerical assistance to other departments with data processing and other clerical duties on an as-needed basis.

REQUIREMENTS:

+ Working knowledge of and ability to operate a multi-line telecommunication system and intercom;

+ Ability to utilize security camera system;

+ Must have excellent customer service skills;

+ Must have working knowledge of computer software such as Microsoft Office and the ability to learn and comprehend new computer programs;

+ Must have general knowledge of clerical procedures, methods and principles;

+ Must possess above average observation skills and attention to detail;

+ Must be able to multi-task and work well under pressure using diplomacy, courtesy and tact;

+ Working knowledge of standard office equipment including typewriter, computer, copier, scanner, fax, and paging system.

DIFFICULTY OF WORK:

Work is performed in an office environment with limited physical demands. Must be able to coordinate a variety of tasks at the same time. Incumbent relies on agency policies, practices, and principles in performance of tasks. Occasionally, pressure situations may arise and incumbent must maintain composure.

PERSONAL WORK RELATIONSHIPS:

Incumbent works with a wide range of person including co-workers, supervisors, executives, various police department personnel, recruits, public officials and the general public.

MINIMUM QUALIFICATIONS:

High School Graduate or GED Certificate;

Must have a minimum of three (3) years clerical experience or equivalent;

Must have a minimum of three (2) years data processing experience or equivalent;

Must have a valid driver's license.

Salary Statement:

The salary for this position traditionally starts at $29,588.00 but may be commensurate with education or work experience.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

+ Three (3) medical plan options (including RX coverage) as well as vision and dental plans

+ Wellness Rewards Program: Complete wellness activities to earn gift card rewards

+ Health savings account, which includes bi-weekly state contribution

+ Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities

+ Deferred compensation 457B account (similar to 401k plan) with employer match

+ Two (2) fully-funded pension plan options

+ A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

+ 150 hours of paid new parent leave

+ Up to 15 hours of paid community service leave

+ Combined 180 hours of paid vacation, personal, and sick leave time off

+ 12 paid holidays, 14 on election years

+ Education Reimbursement Program

+ Group life insurance

+ Referral Bonus program

+ Employee assistance program that allows for covered behavioral health visits

+ Qualified employer for the Public Service Loan Forgiveness Program

+ Free Parking for most positions

+ Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.

If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected] .

The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

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