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Patient Service Specialist
Select Medical • Indianapolis, IN 46202 • Posted 2 days ago
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In-person • Part-time • $15.00/hr • Entry Level
Job Highlights
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As a Patient Service Specialist at Select Medical, you will manage both the patient side and business side of our outpatient physical therapy center in Indianapolis. This role involves greeting and registering patients, scheduling appointments, conducting insurance authorizations and verifications, and maintaining communication with various parties such as attorney offices and insurance companies. You will play a crucial role in ensuring patients have an exceptional experience from the moment they enter the center.
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Required
- High School Diploma/GED required
Full Job Description
**Overview**
**Patient Service Speicalist**
**Indianapolis, IN**
**Job Description**
When patients enter our center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
**Schedule:**
+ Center Location: 330 East 75th Street, Indianapolis IN, 46250
+ Type of Employment: Part Time
+ Hours: Varies - Tuesdays
+ Starting at $15/hour - more based on experience
**Responsibilities**
**Responsibilities**
We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.
In this role, typical responsibilities include the following:
+ Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
+ Schedule patient appointments in person or over the phone
+ Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
+ Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
+ Provide patients with pertinent information about their next appointment as they check out
+ Respond to requests for information from patients, providers, and coworkers
**Qualifications**
Minimum Qualifications:
+ High School Diploma or GED required
Physical Requirements:
+ Ability to walk, stand, bend, and reach consistently throughout a work day/shift
+ Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
+ Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
+ Ability to carry office supplies up to 10lbs
+ Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
+ Ability to speak and hear sufficiently to understand and give directions
**Additional Data**
_Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law._
Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/303463/patient-service-specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=1374627814)
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**Job ID** _303463_
**Location** _US-IN-Indianapolis_
**Experience (Years)** _1_
**Category** _Administrative - Administrative Services_
**_Street Address_** _6330 East 75th Street_
**_Company_** _Select Physical Therapy_
**Position Type** _Part Time_
**Patient Service Speicalist**
**Indianapolis, IN**
**Job Description**
When patients enter our center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
**Schedule:**
+ Center Location: 330 East 75th Street, Indianapolis IN, 46250
+ Type of Employment: Part Time
+ Hours: Varies - Tuesdays
+ Starting at $15/hour - more based on experience
**Responsibilities**
**Responsibilities**
We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.
In this role, typical responsibilities include the following:
+ Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
+ Schedule patient appointments in person or over the phone
+ Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
+ Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
+ Provide patients with pertinent information about their next appointment as they check out
+ Respond to requests for information from patients, providers, and coworkers
**Qualifications**
Minimum Qualifications:
+ High School Diploma or GED required
Physical Requirements:
+ Ability to walk, stand, bend, and reach consistently throughout a work day/shift
+ Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
+ Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
+ Ability to carry office supplies up to 10lbs
+ Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
+ Ability to speak and hear sufficiently to understand and give directions
**Additional Data**
_Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law._
Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/303463/patient-service-specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=1374627814)
Share this job
**Job ID** _303463_
**Location** _US-IN-Indianapolis_
**Experience (Years)** _1_
**Category** _Administrative - Administrative Services_
**_Street Address_** _6330 East 75th Street_
**_Company_** _Select Physical Therapy_
**Position Type** _Part Time_
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