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Operations Supervisor (L2, 3rd Shift)

DHL Express, Inc. • Erlanger, KY 41025 • Posted 3 days ago

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In-person • Full-time • Junior Manager

Job Highlights

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The Operations Supervisor at DHL Express, Inc. is responsible for managing and coordinating Hub operational activities to ensure the safe, timely, and cost-effective processing of shipments at the CVG Airport facility in Erlanger, Kentucky. This role involves implementing quality control, ensuring compliance with policies and standards, maintaining a record-keeping system, and overseeing the loading and unloading of various cargo types. The position requires strong communication skills, supervisory experience, and the ability to work in a 3rd shift environment.

Responsibilities

  • Manages and coordinates Hub operational activities to ensure the safe, timely and cost effective processing of shipments
  • Implements and directs quality control for all operational areas
  • Directs and ensures compliance with established DHL corporate, hub, gateway or terminal warehouse Hub/Gateway, and airline policies, procedures and standards in accordance with government regulations
  • Establishes and maintains a record keeping system for all Hub operations regarding volume, damages, safety incidents, productivity, etc
  • Communicates with some or all of the following: systems operations control, flight control, maintenance control, facilities maintenance, sort, ramp, airport police, fire and rescue, and US customs, and agriculture to ensure efficient and safe operation of the Hub
  • Oversees the loading and unloading of any of the following: trucks, trailers, air containers, or airline pallets
  • Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures
  • Supervises 15-25 subordinates; responsible for hiring, coaching, training, and developing staff

Qualifications

Required

  • 2 years experience in logistics, transportation, warehouse or industry related field preferred
  • BS/BA (preferred) with previous supervisory experience
  • Advanced Level Skills in MS Word and Excel
  • Strong communication (oral and written) skills
  • Minimum 1 (one) year of supervisory experience preferred
  • LANGUAGE: Fluent English

Full Job Description

**What makes DHL great?** Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

**_Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine_**

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

**Start YOUR career with DHL today...**

We currently have a need for an **Operations Supervisor** at our CVG Airport facility in Erlanger, Kentucky. This3rd shift position will be responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of cargo within, into, and out of the Hub. The position will also ensure that the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner.

**Key Accountabilities**

+ Manages and coordinates Hub operational activities to ensure the safe, timely and cost effective processing of shipments

+ Implements and directs quality control for all operational areas

+ Directs and ensures compliance with established DHL corporate, hub, gateway or terminal warehouse Hub/Gateway, and airline policies, procedures and standards in accordance with government regulations

+ Establishes and maintains a record keeping system for all Hub operations regarding volume, damages, safety incidents, productivity, etc

+ Communicates with some or all of the following: systems operations control, flight control, maintenance control, facilities maintenance, sort, ramp, airport police, fire and rescue, and US customs, and agriculture to ensure efficient and safe operation of the Hub

+ Oversees the loading and unloading of any of the following: trucks, trailers, air containers, or airline pallets

+ Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures

+ Supervises 15-25 subordinates; responsible for hiring, coaching, training, and developing staff

+ Ability to work 3rd shift

**Skills & Qualifications**

+ 2 years experience in logistics, transportation, warehouse or industry related field preferred

+ BS/BA (preferred) with previous supervisory experience

+ Advanced Level Skills in MS Word and Excel

+ Strong communication (oral and written) skills

+ Minimum 1 (one) year of supervisory experience preferred

LANGUAGE: Fluent English

LOCATION: Cincinnati, OH

TRAVEL: Less than 15%

**Work Authorization**

**DHL Express USA will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.**

_DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:_ _https://www.eeoc.gov/employers/eeo-law-poster_