Job Search Assistant
Strategic Portfolio Governance and Intelligence - Systems Supervisor
State of Minnesota • Saint Paul, MN 55145 • Posted 3 days ago
Boost your interview chances in seconds
Tailored resume, cover letter, and cheat sheet
Hybrid • Full-time • $41.69-$71.54/hr • Mid Level Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Systems Supervisor at Minnesota IT Services manages multiple functional work units within Strategic Portfolio Governance and Intelligence, supporting the Office of the CIO. This leadership role involves supervising a team, ensuring the delivery of day-to-day tasks, and supporting various processes such as Enterprise Strategic Portfolio Management, Integration, and Data Quality Compliance. The supervisor will enhance end-user experiences through tool efficiencies, automation, and process simplification, while also managing ticket intake, prioritization, and change management. Additionally, the role involves collaborating with other teams to build a continuous feedback mechanism and deliver timely enhancements, leading process improvement initiatives, and performing HR-related activities.
Responsibilities
- Manage multiple functional work units within Strategic Portfolio Governance and Intelligence.
- Supervise a team of employees and contractors.
- Ensure the delivery of day-to-day tasks.
- Support various processes such as Enterprise Strategic Portfolio Management, Integration, and Data Quality Compliance.
- Enhance end-user experiences through tool efficiencies, automation, and process simplification.
- Manage ticket intake, prioritization, and change management.
- Collaborate with other teams to build a continuous feedback mechanism and deliver timely enhancements.
- Lead process improvement initiatives.
- Perform HR-related activities.
- Ensure that systems analysis, design, cost/benefit analysis, and information processing planning and budgeting requirements are performed effectively and within time and cost restraints.
Qualifications
Required
- Minimum of four (4) years of professional IT experience.
- Two (2) years of lead work or supervisory experience.
- Experience managing IT project, portfolio, or agile efforts.
- Understanding of Project Management Office skill sets, trends in methodologies, usage of Project Portfolio Management tools, and emerging best practices.
- Prior experience supporting enterprise tool such as Planview, Jira, or similar tools.
- Ability to establish and maintain effective working relationships with staff, customers, vendors, and other personnel.
- Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
- Customer service skills that include active listening, empathy, and problem-solving.
Preferred
- General knowledge of financial management and budget planning processes used by state agencies.
- Ability to translate technical terms and concepts into easily understandable terms for upper management and customers.
- Broad-based knowledge of MNIT's business environment, challenges, and needs.
- Understanding of union rules and HR policies to set staff expectations.
- Skill in influencing behavior and work output of various stakeholders.
About State of Minnesota
Minnesota.gov is the official website for the State of Minnesota, offering a wide range of products and services to residents. It provides access to government information, business resources, education, healthcare, transportation, and online government services for tasks like renewing licenses and paying taxes.
Full Job Description
**Working Title: Strategic Portfolio Governance and Intelligence**
**Job Class: Systems Supervisor**
**Agency: Minnesota IT Services**
+ **Job ID** : 80267
+ **Location** : St. Paul
+ **Telework Eligible** : Yes # LI-Hybrid
+ **Full/Part Time** : Full-Time
+ **Regular/Temporary** : Unlimited
+ **Who May Apply** : Open to all qualified job seekers
+ **Date Posted** : 09/17/2024
+ **Closing Date** : 09/23/2024
+ **Hiring Agency/Seniority Unit** : Minnesota IT Services
+ **Division/Unit** : Enterprise / Strat Portfolio Gov & Intel
+ **Work Shift/Work Hours** : Day
+ **Days of Work** : Monday - Friday
+ **Travel Required** : No
+ **Salary Range:** $41.69 - $71.54 / hourly; $87,048 - $149,375 / annually
+ **Classified Status** : Classified
+ **Bargaining Unit/Union** : 216 - Middle Management Association/MMA
+ **FLSA Status** : Exempt - Executive
+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
**The work you'll do is more than just a job.**
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of MNIT's Office of Transformation and Strategy Delivery, which uses purpose-driven, innovative approaches to enable agencies to deliver modern services that benefit Minnesotans.
This leadership position manages multiple functional work units within Strategic Portfolio Governance and Intelligence, supporting the Office of the CIO. The role involves supervising a team of employees and contractors, ensuring the delivery of day-to-day tasks, and supporting various processes such as Enterprise Strategic Portfolio Management, Integration, and Data Quality Compliance. The supervisor will enhance end-user experiences through tool efficiencies, automation, and process simplification, while also managing ticket intake, prioritization, and change management. Additionally, the role involves collaborating with other teams to build a continuous feedback mechanism and deliver timely enhancements. The position plays a vital role in organizational change management, leading process improvement initiatives, and performing HR-related activities, all while maintaining strong communication with stakeholders. The incumbent is responsible for ensuring that systems analysis, design, cost/benefit analysis, and information processing planning and budgeting requirements are performed effectively and within time and cost restraints. This is a working supervisor role where supervisor will be actively assigned work to deliver outcomes.
**This position is currently eligible for full-time telework:**
+ Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
+ Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.
**Minimum Qualifications**
**Candidates must clearly demonstrate all of the following qualifications in their resume.** Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) **:**
Position requires a minimum of four (4) years of professional IT experience.
Experience must include:
+ Two (2) years of lead work or supervisory experience
+ Experience managing IT project, portfolio, or agile efforts.
+ Understanding of Project Management Office skill sets, trends in methodologies, usage of Project Portfolio Management tools, and emerging best practices.
+ Prior experience supporting enterprise tool such as Planview, Jira, or similar tools.
+ Ability to establish and maintain effective working relationships with staff, customers, vendors, and other personnel.
+ Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
+ Customer service skills that include active listening, empathy, and problem-solving.
**Preferred Qualifications**
+ General knowledge of financial management and budget planning processes used by state agencies.
+ Ability to translate technical terms and concepts into easily understandable terms for upper management and customers.
+ Broad-based knowledge of MNIT's business environment, challenges, and needs.
+ Understanding of union rules and HR policies to set staff expectations.
+ Skill in influencing behavior and work output of various stakeholders.
**Additional Requirements**
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Other legally required checks
**Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions.** **All applicants must be legally authorized to work in the United States.**
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
**Job Class: Systems Supervisor**
**Agency: Minnesota IT Services**
+ **Job ID** : 80267
+ **Location** : St. Paul
+ **Telework Eligible** : Yes # LI-Hybrid
+ **Full/Part Time** : Full-Time
+ **Regular/Temporary** : Unlimited
+ **Who May Apply** : Open to all qualified job seekers
+ **Date Posted** : 09/17/2024
+ **Closing Date** : 09/23/2024
+ **Hiring Agency/Seniority Unit** : Minnesota IT Services
+ **Division/Unit** : Enterprise / Strat Portfolio Gov & Intel
+ **Work Shift/Work Hours** : Day
+ **Days of Work** : Monday - Friday
+ **Travel Required** : No
+ **Salary Range:** $41.69 - $71.54 / hourly; $87,048 - $149,375 / annually
+ **Classified Status** : Classified
+ **Bargaining Unit/Union** : 216 - Middle Management Association/MMA
+ **FLSA Status** : Exempt - Executive
+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
**The work you'll do is more than just a job.**
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of MNIT's Office of Transformation and Strategy Delivery, which uses purpose-driven, innovative approaches to enable agencies to deliver modern services that benefit Minnesotans.
This leadership position manages multiple functional work units within Strategic Portfolio Governance and Intelligence, supporting the Office of the CIO. The role involves supervising a team of employees and contractors, ensuring the delivery of day-to-day tasks, and supporting various processes such as Enterprise Strategic Portfolio Management, Integration, and Data Quality Compliance. The supervisor will enhance end-user experiences through tool efficiencies, automation, and process simplification, while also managing ticket intake, prioritization, and change management. Additionally, the role involves collaborating with other teams to build a continuous feedback mechanism and deliver timely enhancements. The position plays a vital role in organizational change management, leading process improvement initiatives, and performing HR-related activities, all while maintaining strong communication with stakeholders. The incumbent is responsible for ensuring that systems analysis, design, cost/benefit analysis, and information processing planning and budgeting requirements are performed effectively and within time and cost restraints. This is a working supervisor role where supervisor will be actively assigned work to deliver outcomes.
**This position is currently eligible for full-time telework:**
+ Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
+ Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.
**Minimum Qualifications**
**Candidates must clearly demonstrate all of the following qualifications in their resume.** Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) **:**
Position requires a minimum of four (4) years of professional IT experience.
Experience must include:
+ Two (2) years of lead work or supervisory experience
+ Experience managing IT project, portfolio, or agile efforts.
+ Understanding of Project Management Office skill sets, trends in methodologies, usage of Project Portfolio Management tools, and emerging best practices.
+ Prior experience supporting enterprise tool such as Planview, Jira, or similar tools.
+ Ability to establish and maintain effective working relationships with staff, customers, vendors, and other personnel.
+ Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
+ Customer service skills that include active listening, empathy, and problem-solving.
**Preferred Qualifications**
+ General knowledge of financial management and budget planning processes used by state agencies.
+ Ability to translate technical terms and concepts into easily understandable terms for upper management and customers.
+ Broad-based knowledge of MNIT's business environment, challenges, and needs.
+ Understanding of union rules and HR policies to set staff expectations.
+ Skill in influencing behavior and work output of various stakeholders.
**Additional Requirements**
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Other legally required checks
**Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions.** **All applicants must be legally authorized to work in the United States.**
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
Search for other jobs like this one:
Search for popular related roles:
Task Supervisor jobs in Saint Paul, MNProcess Support Supervisor jobs in Saint Paul, MNSupervisor, System Dispatch jobs in Saint Paul, MNSupport Services Supervisor jobs in Saint Paul, MNProcess Supervisor jobs in Saint Paul, MNProgram Services Supervisor jobs in Saint Paul, MNProcessing Supervisor jobs in Saint Paul, MNReturns Supervisor jobs in Saint Paul, MNService Supervisor jobs in Saint Paul, MNFacility Systems Supervisor jobs in Saint Paul, MN
Search nearby locations hiring for this role:
Systems Supervisor jobs in Oak Grove, MNSystems Supervisor jobs in Golden Valley, MNSystems Supervisor jobs in Eden Prairie, MNSystems Supervisor jobs in Rogers, MNSystems Supervisor jobs in Ham Lake, MNSystems Supervisor jobs in Champlin, MNSystems Supervisor jobs in St. Michael, MNSystems Supervisor jobs in Credit River, MNSystems Supervisor jobs in Savage, MNSystems Supervisor jobs in East Bethel, MN