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Operations Management Trainee
Ryder System • Bridgeton, MO 63044 • Posted 3 days ago
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In-person • Full-time • $53,000-$55,000/yr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Operations Management Trainee at Ryder System will support the shop management process, assist in cost savings, customer retention, and metric-based initiatives. This role involves working cross-functionally across Operations, Asset Management, Sales, Quality, and Rental Management, offering a fast-paced and comprehensive learning experience to develop a transportation and logistics career. The position promotes from within, with the ideal progression path being an Ops Supervisor.
Responsibilities
- Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
- Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
- Partner with Sales staff on customer calls for new business and increased customer satisfaction.
- Manage running costs and maintenance overheads.
- Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
- Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
Qualifications
Required
- Bachelor's degree
- One (1) year or more customer service with issues resolution experience preferred.
- Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.
- Basic understanding of Business Finance, controls and metrics beginner required.
About Ryder System
Ryder is a prominent American transportation and supply chain management company based in Miami, Florida, offering truck leasing, fleet management, dedicated transportation, and integrated logistics services. With a rich history dating back to 1933, Ryder has expanded its operations globally, including subsidiaries in Canada and Mexico, and joint ventures in China. The company focuses on innovation, customer-centric solutions, and advanced technology to enhance efficiency and meet evolving customer needs in the industry.
Full Job Description
_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_
START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As an Operations Trainee, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we've been in the game since 1933!
**Shop Location: Bridgeton, MO**
**Hours: 9:00am - 5:30pm - 1st shift**
**Schedule: Sunday - Thursday**
**Salary- Paid Weekly**
**Summary**
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background. **_We allow you to carve out your own career path and promote from within_** , based on performance. The ideal path of progression in this role is an Ops Supervisor.
If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares!
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation (https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx) " by _Women in Trucking,_ one of _Fortune Magazine_ 's "World's Most Admired Companies (https://newsroom.ryder.com/news/news-details/2022/FORTUNE-Magazine-Names-Ryder-Among-Worlds-Most-Admired-Companies-for-10th-Consecutive-Year/default.aspx) ", & one of "Reader's Choice Excellence Awards (https://newsroom.ryder.com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by-Inbound-Logistics/default.aspx) " by _Inbound Logistics._ What about our green initiative...? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award (https://https/www.businesswire.com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) "
Here is from people that work here!
https://www.youtube.com/watch?v=usBbl6L1V6E
This is Ryder:
https://www.youtube.com/watch?v=b24PFgxvVS0
**Essential Functions**
+ Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
+ Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
+ Partner with Sales staff on customer calls for new business and increased customer satisfaction.
+ Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
+ Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
+ Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
.
**Additional Responsibilities**
+ Relocation within the business unit at the conclusion of the training program is required.
+ Performs other duties as assigned.
**Skills and Abilities**
+ Detail oriented with excellent follow-up practices.
+ Strong verbal and written communication skills.
+ Instills commitment to organizational goals.
+ Capable of multi-tasking, highly organized, with excellent time management skills.
+ Able to prioritize work.
+ Flexibility to operate and self-driven to excel in a fast-paced environment.
+ Strong mechanical skills.
+ Effective interpersonal skills.
+ Excellent influencing skills.
+ Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
+ Ability to work independently and as a member of a team.
+ Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.
+ Basic understanding of Business Finance, controls and metrics beginner required.
**Qualifications**
+ Bachelor's degree required.
+ One (1) year or more customer service with issues resolution experience preferred.
**DOT Regulated:** No
**\#LI-post #INDexempt #FB**
\#LI-JJ
**Job Category:** Operations and Support
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
$53,000
Maximum Pay Range:
$55,000
The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
**Current Employees:**
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_
\#wd
START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As an Operations Trainee, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we've been in the game since 1933!
**Shop Location: Bridgeton, MO**
**Hours: 9:00am - 5:30pm - 1st shift**
**Schedule: Sunday - Thursday**
**Salary- Paid Weekly**
**Summary**
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background. **_We allow you to carve out your own career path and promote from within_** , based on performance. The ideal path of progression in this role is an Ops Supervisor.
If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares!
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation (https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx) " by _Women in Trucking,_ one of _Fortune Magazine_ 's "World's Most Admired Companies (https://newsroom.ryder.com/news/news-details/2022/FORTUNE-Magazine-Names-Ryder-Among-Worlds-Most-Admired-Companies-for-10th-Consecutive-Year/default.aspx) ", & one of "Reader's Choice Excellence Awards (https://newsroom.ryder.com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by-Inbound-Logistics/default.aspx) " by _Inbound Logistics._ What about our green initiative...? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award (https://https/www.businesswire.com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) "
Here is from people that work here!
https://www.youtube.com/watch?v=usBbl6L1V6E
This is Ryder:
https://www.youtube.com/watch?v=b24PFgxvVS0
**Essential Functions**
+ Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
+ Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
+ Partner with Sales staff on customer calls for new business and increased customer satisfaction.
+ Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
+ Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
+ Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
.
**Additional Responsibilities**
+ Relocation within the business unit at the conclusion of the training program is required.
+ Performs other duties as assigned.
**Skills and Abilities**
+ Detail oriented with excellent follow-up practices.
+ Strong verbal and written communication skills.
+ Instills commitment to organizational goals.
+ Capable of multi-tasking, highly organized, with excellent time management skills.
+ Able to prioritize work.
+ Flexibility to operate and self-driven to excel in a fast-paced environment.
+ Strong mechanical skills.
+ Effective interpersonal skills.
+ Excellent influencing skills.
+ Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
+ Ability to work independently and as a member of a team.
+ Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.
+ Basic understanding of Business Finance, controls and metrics beginner required.
**Qualifications**
+ Bachelor's degree required.
+ One (1) year or more customer service with issues resolution experience preferred.
**DOT Regulated:** No
**\#LI-post #INDexempt #FB**
\#LI-JJ
**Job Category:** Operations and Support
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
$53,000
Maximum Pay Range:
$55,000
The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
**Current Employees:**
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_
\#wd
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