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Retail Supervisor

Goodwill Northern New England • Seabrook, NH 03874 • Posted 3 days ago

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In-person • Full-time • $17.70-$20.00/hr • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

As a Retail Supervisor at Goodwill Northern New England, you will lead a team to achieve sales goals through active engagement with associates and customers. This role involves team management, ensuring smooth execution of operational tasks, and supporting career growth within the organization. The position offers a supportive work environment with benefits such as medical insurance, PTO, and a 403(b) retirement plan with employer match.

Responsibilities

  • Actively connect with associates and customers, displaying trustworthy and reliable qualities.
  • Lead a team of associates, ensuring operational tasks and procedures are executed smoothly.
  • Ensure opening and closing routines are completed while keeping the customer at the center of everything.
  • Serve as a stepping-stone to becoming an effective store leader.

Qualifications

Required

  • A positive, friendly attitude.
  • Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience.
  • Mathematical and literacy skills to support job duties.
  • Flexibility to work evenings, weekends, and holidays, based on business needs.
  • Computer literacy.
  • A high school diploma, GED, HiSET, or equivalent.
  • A criminal background check that meets agency standards.
  • A valid driver's license with a safe driving record and insurance meeting agency standards.

Preferred

  • An Associate's Degree.
  • Computer experience, including reporting and Excel proficiency.
  • CPR and First Aid Certification.
  • Multilingual abilities.

About Goodwill Northern New England

Goodwill Northern New England is a nonprofit social enterprise operating in Maine, New Hampshire, and Vermont. They provide job training, career placements, health care supports, and direct employment opportunities through their retail and cleaning enterprises. Goodwill NNE stands out for its commitment to environmental sustainability by diverting over 50 million pounds of donated goods from landfills annually.

Full Job Description

Description

Location: Seabrook, New Hampshire pay is $17.70-$20.00/hr Full-time and Part-time positions available!

Goodwill Northern New England - good works here!

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact.

Here, you'll be part of a team that values collaboration, respect, and diversity. We celebrate each team member's unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees.

We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:

+ Medical, Vision, and Dental benefits

+ Generous PTO Plan

+ Paid Short- & Long-Term Disability.

+ 403(b) retirement plan with employer match

+ 30% Employee discount at Goodwill stores in ME, NH & VT

+ Valuable job training with growth potential and more!

We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Job Summary:

As a Retail Supervisor, you'll be a driving force in our business through your leadership and active engagement with associates and customers. Here's what you'll do:

+ Leadership: Actively connect with associates and customers, displaying trustworthy and reliable qualities to help our store achieve its sales goals.

+ Team Management: Lead a team of associates, ensuring operational tasks and procedures are executed smoothly. You'll also ensure opening and closing routines are completed while keeping the customer at the center of everything we do.

+ Career Growth: This position serves as a stepping-stone on your journey to becoming an effective store leader. If you're looking to advance your retail career with an organization that genuinely cares and makes a positive impact on the community, the Goodwill team is the perfect place for you.

MINIMUM QUALIFICATIONS:

+ A positive, friendly attitude to set an example for your team.

+ Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience.

+ Mathematical and literacy skills to support your job duties.

+ Flexibility to work evenings, weekends, and holidays, based on business needs.

+ Computer literacy to complete your job duties.

+ A high school diploma, GED, HiSET, or equivalent.

+ A criminal background check that meets agency standards.

+ A valid driver's license with a safe driving record and insurance meeting agency standards.

PREFERRED QUALIFICATIONS:

+ An Associate's Degree.

+ Computer experience, including reporting and Excel proficiency.

+ CPR and First Aid Certification.

+ Multilingual abilities are a plus.

Qualifications

Skills

Preferred

+ Computer proficiency: Advanced

+ Communication - written: Advanced

+ Communication - verbal: Advanced

+ Leadership: Intermediate

Behaviors

Preferred

+ Team Player: Works well as a member of a group

Motivations

Preferred

+ Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

+ High School Diploma/GED or better

Licenses & Certifications

Required

+ Drive. Lic. - Class C

Experience

Required

+ 1 year: Experience in a retail leadership role