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Health Benefit Rep - Broome
Centene Corporation • NEW YORK, NY 10176 • Posted 2 days ago
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Hybrid • Full-time • $22.36-$38.07/hr • Mid Level
Job Highlights
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The Health Benefit Representative (HBR) at Centene Corporation is responsible for selling Fidelis Care products and services by identifying membership growth opportunities in an assigned territory. This role involves meeting or exceeding enrollment goals by enrolling individuals in the appropriate Fidelis Care product, understanding and explaining the features and benefits of all Fidelis Care products, and educating individuals on healthy lifestyles and preventive care services. The position requires in-depth knowledge of all Fidelis Care products, including those offered through the New York State of Health, Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA, and HARP.
Responsibilities
- Identify membership growth opportunities in an assigned territory.
- Meet or exceed enrollment goals by enrolling individuals in the appropriate Fidelis Care product.
- Understand and effectively explain, communicate, recommend, and enroll individuals into the best product for their unique needs.
- Interact directly with individuals to conduct a needs-based analysis and recommend the best product for their needs.
- Educate individuals on healthy lifestyles, preventive care services, and assist them through the application and enrollment process.
- Represent Fidelis Care at various community events, marketing sites, and in individuals' homes.
- Generate referrals from assisted individuals for other individuals that may benefit from Fidelis Care's products.
- Build and establish relationships within the community to find new opportunities and sites in the assigned territory.
- Deliver presentations to individuals, groups, providers, community-based organizations, and local business leaders.
- Use the Sales Force CRM as an activity tracking and lead/referral tracking tool.
- Manage appointments and follow-up, manage calendar, and report on activity to management.
- Understand and regularly use the Sales Force CRM.
- Articulate the QCMI program and have knowledge of the provider networks in the territory.
- Have a working knowledge of Fidelis Care's care management approach.
Qualifications
Required
- High School diploma or GED.
- 2 to 5 years prior experience in managed care, sales, customer service, or related experience preferred.
- Basic computer skills.
- Driver's License required.
Preferred
- Bilingual English/Spanish.
- Health Insurance experience.
About Centene Corporation
Centene Corporation is a leading healthcare enterprise in the United States, specializing in managed healthcare products and services primarily through Medicaid, Medicare, and commercial products. They offer healthcare coverage through managed care plans that include medical, behavioral, and specialty services, aiming to improve health outcomes for underserved populations. Operating on a global scale, Centene has a significant presence in over 30 states and continues to grow through strategic expansions and partnerships, such as acquiring WellCare Health Plans in 2020.
Full Job Description
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
**Community Field Based position**
**Covering Broome county**
**Bilingual English/Spanish highly preferred**
**Position Purpose:** The Health Benefit Representative (HBR) sells Fidelis Care products and services by first identifying membership growth opportunities in an assigned territory and then meeting or exceeding production goals by enrolling individuals in the appropriate Fidelis Care product. The HBR fully and thoroughly understands and is able to effectively explain, communicate, recommend and enroll individuals into the best product for their unique needs. In-depth knowledge of all Fidelis Care products, including "metal" products offered through the New York State of Health (NYSOH), Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA and HARP. Ability to answer product feature and benefit questions; compare and contrast Fidelis Care products and provider network of competing plans in assigned territory.
+ The HBR interacts directly with individuals, first conducting a needs based analysis to better understand and recommend the best product for their unique needs. They educate individuals on healthy lifestyles, preventive care services and assist them through each step of the application and enrollment process.
+ This position may represent Fidelis Care at various community events, marketing sites, and in an individual's home. By virtue of understanding and serving the individual's needs, they generate referrals from the individuals they have assisted for other individuals that may benefit from one of Fidelis Care's products.
+ The successful HBR also builds and establishes relationships within the community in order to find new opportunities and sites in their assigned territory. The HBR may routinely deliver presentations in order to educate and promote Fidelis Care products. This includes presentations to individuals, groups, providers, community based organizations and local businesses leaders.
+ The HBR thoroughly and completely understands and regularly uses the Sales Force CRM as an activity tracking and lead/referral tracking tool, to manage appointments and follow up, manage their calendar and report on activity to their management. They also are fluent and can articulate the QCMI program, are knowledgeable of the provider networks in their territory and have a working knowledge of Fidelis Care's care management approach.
**Field Based position - 90% Travel and 10% Office/Hub.**
**Occasional evenings and weekends.**
**Highly Preferred - Bilingual English/Spanish highly preferred**
**Health Insurance experience a plus**
**Education/Experience:** High School diploma or GED, required. 2 to 5 years prior experience in managed care, sales, customer service or related experience preferred. Basic computer skills.
**Driver's License required**
Specific language skills may be required by some plans.
Pay Range: $22.36 - $38.07 per hour
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
**Community Field Based position**
**Covering Broome county**
**Bilingual English/Spanish highly preferred**
**Position Purpose:** The Health Benefit Representative (HBR) sells Fidelis Care products and services by first identifying membership growth opportunities in an assigned territory and then meeting or exceeding production goals by enrolling individuals in the appropriate Fidelis Care product. The HBR fully and thoroughly understands and is able to effectively explain, communicate, recommend and enroll individuals into the best product for their unique needs. In-depth knowledge of all Fidelis Care products, including "metal" products offered through the New York State of Health (NYSOH), Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA and HARP. Ability to answer product feature and benefit questions; compare and contrast Fidelis Care products and provider network of competing plans in assigned territory.
+ The HBR interacts directly with individuals, first conducting a needs based analysis to better understand and recommend the best product for their unique needs. They educate individuals on healthy lifestyles, preventive care services and assist them through each step of the application and enrollment process.
+ This position may represent Fidelis Care at various community events, marketing sites, and in an individual's home. By virtue of understanding and serving the individual's needs, they generate referrals from the individuals they have assisted for other individuals that may benefit from one of Fidelis Care's products.
+ The successful HBR also builds and establishes relationships within the community in order to find new opportunities and sites in their assigned territory. The HBR may routinely deliver presentations in order to educate and promote Fidelis Care products. This includes presentations to individuals, groups, providers, community based organizations and local businesses leaders.
+ The HBR thoroughly and completely understands and regularly uses the Sales Force CRM as an activity tracking and lead/referral tracking tool, to manage appointments and follow up, manage their calendar and report on activity to their management. They also are fluent and can articulate the QCMI program, are knowledgeable of the provider networks in their territory and have a working knowledge of Fidelis Care's care management approach.
**Field Based position - 90% Travel and 10% Office/Hub.**
**Occasional evenings and weekends.**
**Highly Preferred - Bilingual English/Spanish highly preferred**
**Health Insurance experience a plus**
**Education/Experience:** High School diploma or GED, required. 2 to 5 years prior experience in managed care, sales, customer service or related experience preferred. Basic computer skills.
**Driver's License required**
Specific language skills may be required by some plans.
Pay Range: $22.36 - $38.07 per hour
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
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