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Supervisor - Housekeeping/Line

BronxCare Health System • Bronx, NY 10460 • Posted 5 days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

BronxCare Health System is seeking a Housekeeping Supervisor to implement processes to improve Press Ganey and HCAHPS scores, maintain a safe and clean working environment, orient, train, and evaluate employees, oversee move requests, and ensure high-quality linen products. The role requires a high school diploma or GED, a minimum of three years of hospital environmental services experience, and basic computer skills.

Responsibilities

  • Implement processes to improve Press Ganey and HCAHPS - Room Cleanliness, Courtesy of person cleaning room during their hospital stay and how often the rooms and bathrooms need to be cleaned.
  • Maintain a safe and clean working environment includes office, supply area and equipment room
  • Orients, trains and evaluates employees on a timely basis per BronxCare policy.
  • Attends mandatory monthly meetings and in-services also actively participates
  • Oversee internal and external move request
  • Seeks to understand underlying or unstated customer needs; publicly monitors performance and holds self and others consistently accountable for providing excellent service; consistently confronts and takes action when individuals fail to meet expected standards; makes concerted effort to exceed clients'/customers' expectations by making use of satisfactions survey.
  • Provide a workable guide to laundry personal for the care of patient with potentially communicable diseases and to protect as well as the personnel from unnecessary expose to a potentially contaminated environment to prevent cross infection and secondary infection.
  • Ensure linen products are of quality to ensure patient comfort and textile durability.

Qualifications

Required

  • High School Diploma or GED
  • Minimum of three years of hospital environmental services experience.
  • Basic computer skills
  • Ability to operate and demonstrate all environmental services equipment, vacuum cleaners, buffing and burnished machines and ride on equipment to staff.
  • Ability to communicate effectively in written format and oral presentations
  • Ability to multi-task and establish priorities
  • Ability to maintain organization in a changing and stressful environment
  • Ability to prioritize discharges and bed flow
  • Exhibit initiative, responsibility, flexibility, and leadership
  • Ability to work evening shift (2:00 PM - 12:00AM schedule) with a weekend and holiday rotation
  • Willingness to work a 10 hour day on a regular basis
  • Positive attitude and willingness to roll up your sleeves and do whatever it takes to get the job done.

Full Job Description

Overview

BronxCare is the largest voluntary, not-for-profit health and teaching hospital system serving the South and Central Bronx is looking for a Houskeeping Supervisor

Responsibilities

+ Implement processes to improve Press Ganey and HCAHPS - Room Cleanliness, Courtesy of person cleaning room during their hospital stay and how often the rooms and bathrooms need to be cleaned.

+ Maintain a safe and clean working environment includes office, supply area and equipment room

+ Orients, trains and evaluates employees on a timely basis per BronxCare policy.

+ Attends mandatory monthly meetings and in-services also actively participates

+ Oversee internal and external move request

+ Seeks to understand underlying or unstated customer needs; publicly monitors performance and holds self and others consistently accountable for providing excellent service; consistently confronts and takes action when individuals fail to meet expected standards; makes concerted effort to exceed clients'/customers' expectations by making use of satisfactions survey.

+ Provide a workable guide to laundry personal for the care of patient with potentially communicable diseases and to protect as well as the personnel from unnecessary expose to a potentially contaminated environment to prevent cross infection and secondary infection.

+ Ensure linen products are of quality to ensure patient comfort and textile durability.

+ Qualifications

+ High School Diploma or GED

+ Minimum of three years of hospital environmental services experience.

+ Basic computer skills

+ Ability to operate and demonstrate all environmental services equipment, vacuum cleaners, buffing and burnished machines and ride on equipment to staff.

+ Ability to communicate effectively in written format and oral presentations

+ Ability to multi-task and establish priorities

+ Ability to maintain organization in a changing and stressful environment

+ Ability to prioritize discharges and bed flow

+ Exhibit initiative, responsibility, flexibility, and leadership

+ Ability to work evening shift ( 2 :00 PM - 12 :00AM schedule) with a weekend and holiday rotation

+ Willingness to work a 10 hour day on a regular basis

+ Positive attitude and willingness to roll up your sleeves and do whatever it takes to get the job done.

Job LocationsUS-NY-Bronx

ID2023-4438

Category Customer Service/Support

Position Type Regular Full-Time

Division Bronxcare Hospital Center - Concourse

Shift Evening Shift

Department : Name Housekeeping (BHCS)