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Patient Support Associate

Kaleida Health • Buffalo, NY 14211 • Posted 30+ days ago

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In-person • Part-time • $16.38-$21.45/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

This position, under the general supervision of the RN or Transport Manager, is responsible for a variety of duties including environmental, inventory, dietary, transportation, limited clerical, and patient comfort. The role involves computer input, participation in patient care activities as assigned, and participation in quality improvement activities. The Patient Support Associate is expected to implement the philosophy, objectives, policies, and standards of Kaleida Health within the patient-centered care program.

Responsibilities

  • Environmental duties
  • Inventory management
  • Dietary duties
  • Transportation duties
  • Limited clerical duties
  • Patient comfort duties
  • Computer input
  • Participation in patient care activities as assigned
  • Participation in quality improvement activities
  • Implement the philosophy, objectives, policies, and standards of Kaleida Health

Qualifications

Required

  • High school diploma or equivalency
  • Ability to properly communicate information obtained from patients
  • Ability to implement high standards of care within the confinements of their position
  • Ability to responsibly maintain composure and effectiveness in stressful situations
  • Ability to safely and properly handle and utilize various pieces of equipment used in the course of their position
  • For Centralized Transport Department: Minimum one year in a customer service focused position
  • Excellent communication and interpersonal skills both verbal and written

Full Job Description

**71316BR**

**Auto req ID:**

71316BR

**Department:**

14088 - BGH Transport

**Job Description:**

This position, under the general supervision of the RN or Transport Manager, is responsible for environmental, inventory, dietary, transportation, limited clerical and patient comfort duties. Performs computer input. Participates in patient care activities as assigned. Participates in quality improvement activities. Implements the philosophy, objectives, policies and standards of Kaleida Health, within the patient-centered care program and Kaleida as a whole.

**Buffalo, NY**

**Location:**

Buffalo General Medical Center

**Recruiter:**

Lakya Brookins-Salaam

**Minimum or Preferred Qualifications:**

High school diploma or equivalency required. Ability to properly communicate information obtained from patients. Ability to implement high standards of care within the confinements of their position. Ability to responsibly maintain composure and effectiveness in stressful situations. Ability to safely and properly handle and utilize various pieces of equipment used in the course of their position. For Centralized Transport Department: Minimum one year in a customer service focused position required. Must Possess excellent communication and interpersonal skills both verbal and written.

**Status:**

Part Time

**Shift:**

Evenings

**Scheduled Work Hours:**

11a-7p; 12p-8p; 1p-9p; 2p-10p; 3p-11p; 4p-12a

**Salary Range:**

$16.38-$21.45 per hour *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.*

**Grade:**

S3

**Position:**

Patient Support Associate

**Union Code:**

08 - SEIU 1199 BGH Service Workers

**Bi-Weekly Hours:**

37.5

**Weekend/ Holiday Requirement:**

Weekend and/or Holiday Scheduling Required

**Key Words:**

Transport, Transportation

Equal Opportunity Employer

Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences.

Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.