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CUSTOMER SERVICE ASSISTANT (FULL TIME)

Compass Group, North America • Cincinnati, OH 45217 • Posted 2 days ago

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In-person • Full-time • $18.00-$24.00/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Customer Service Assistant at Eurest serves as a customer service representative in a call center, providing work order management support for staff/customers. This role involves answering phones, responding to emails, reviewing and promoting service requests, providing clerical support, and maintaining a clean and safe work environment. No previous experience is required as training will be provided.

Responsibilities

  • Answers the telephone, responds to customer emails and provides general assistance to customers.
  • Reviews and promotes service requests submitted by customers.
  • Provides clerical support; maintains files and records.
  • Prepares routine correspondence, forms and other documents.
  • Collects, verifies, retrieves and enters data.
  • Operates standard office equipment.
  • Completes project assignments.
  • Assists in the preparation and proofing of materials for reports and other publications.
  • Interacts effectively with staff, students and faculty while conducting daily workplace duties.
  • Communicates with customers to complete work in a cost-effective, efficient and safe manner.
  • Maintains a clean and safe work environment.
  • Performs other duties as assigned.

Qualifications

Required

  • No previous experience required; willing to train.

About Compass Group, North America

Compass Group North America is a leading foodservice and support services company catering to various industries and environments. They offer a wide range of products and services across their numerous subsidiary companies, focusing on delivering exceptional dining experiences with fresh, seasonal, and responsibly sourced ingredients. With a commitment to customer service and operational excellence, Compass Group continues to set high standards in the foodservice industry.

Full Job Description

Eurest

+ We are hiring immediately for a full time CUSTOMER SERVICE ASSISTANT position.

+ Location: P&G FHCIC - 1 Proctor and Gamble Plaza, Cincinnati, OH 45202. Note: online applications accepted only.

+ Schedule: Full time schedule. Days may vary, 6:30 am to 3:00 pm. More details upon interview.

+ Requirement: No previous experience is required. Willing to train!

+ Perks: Free shift meal!

*Internal Employee Referral Bonus Available

+ Pay Range: $18.00 per hour to $24.00

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1353673.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, "connect with people, inspire through food, create solutions, and live our promise," is exemplified throughout our organization. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500.

Job Summary

Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers.

Essential Duties and Responsibilities:

+ Answers the telephone, responds to customer emails and provides general assistance to customers.

+ Reviews and promotes service requests submitted by customers.

+ Provides clerical support; maintains files and records.

+ Prepares routine correspondence, forms and other documents.

+ Collects, verifies, retrieves and enters data.

+ Operates standard office equipment.

+ Completes project assignments.

+ Assists in the preparation and proofing of materials for reports and other publications.

+ Interacts effectively with staff, students and faculty while conducting daily workplace duties.

+ Communicates with customers to complete work in a cost-effective, efficient and safe manner.

+ Maintains a clean and safe work environment.

+ Performs other duties as assigned.

Associates at Eurest are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Eurest maintains a drug-free workplace.

Req ID: 1353673

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