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Area Manager I

Chewy • Wilkes Barre, PA 18702 • Posted 3 days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Chewy is seeking an Area Manager for their Wilkes-Barre, PA fulfillment center. This role involves leading hourly associates in the accurate receiving, storage, and shipping of products, meeting and exceeding productivity, labor, and quality objectives. The ideal candidate will be passionate about supporting their team, recognizing their efforts, and maintaining a positive, motivating leadership presence in a fast-paced E-Commerce distribution environment.

Responsibilities

  • Handle the fast pace associated with day-to-day operations in a fast-paced E-Commerce distribution environment and uphold a positive, motivating leadership presence
  • Ensure that standards are established and followed
  • Work actively with associates to ensure success
  • Lead accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate
  • Ensure that accurate orientation and training occurs for hourly associates and verify standards are understood and adhered to
  • Observe employee activities and offer assessments and encouraging acknowledgement on safety, quality of work, metrics, and demeanor
  • Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust
  • Drive standards through the day by motivating, guiding, and holding Team Associates accountable to known standards and positive reinforcement of the appropriate behavior
  • Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas
  • Complete required documentation for tracking attendance, efficiency, behavior, and safety
  • Investigate within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to acquire departmental goals

Qualifications

Required

  • Associate Degree
  • 2-4 years' supervisory experience preferably in a warehouse or distribution center environment
  • Excellent interpersonal expertise, oral and written communication skills, and strong attention to detail
  • Intermediate skills in working on computers - Microsoft office package and time keeping software solutions
  • Ability to work flexible schedule to include nights and weekends if business require it
  • Position may require travel

Preferred

  • Bachelors' degree
  • Bilingual in Spanish

About Chewy

Chewy.com is an e-commerce company specializing in pet products, offering a wide range of pet food, toys, treats, and supplies. Founded in 2011, Chewy has quickly become a popular choice for pet owners in the United States, known for its user-friendly online platform and exceptional customer service. With over 10,000 employees, Chewy's headquarters in Dania Beach, Florida, serves as the central hub for its operations, focusing on providing personalized pet profiles and timely deliveries to customers.

Full Job Description

**Our Opportunity:**

Chewy is hiring an Area Manager for our Wilkes-Barre, PA. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.

**What you'll do:**

+ Handle the fast pace associated with day-to-day operations in a fast-paced E-Commerce distribution environment and uphold a positive, motivating leadership presence

+ Ensure that standards are established and followed

+ Work actively with associates to ensure success

+ Lead accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate

+ Ensure that accurate orientation and training occurs for hourly associates and verify standards are understood and adhered to

+ Observe employee activities and offer assessments and encouraging acknowledgement on safety, quality of work, metrics, and demeanor

+ Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust

+ Drive standards through the day by motivating, guiding, and holding Team Associates accountable to known standards and positive reinforcement of the appropriate behavior

+ Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas

+ Complete required documentation for tracking attendance, efficiency, behavior, and safety

+ Be able to investigate within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to acquire departmental goals

**What you'll need:**

+ Associate Degree - Bachelors' degree preferred

+ 2-4 years' supervisory experience preferably in a warehouse or distribution center environment

+ Excellent interpersonal expertise, oral and written communication skills, and strong attention to detail

+ Intermediate skills in working on computers - Microsoft office package and time keeping software solutions

+ Ability to work flexible schedule to include nights and weekends if business require it

+ Position may require travel

+ Bonus: Bilingual in Spanish

**Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact** **CAAR@chewy.com** **.**

**If you have a question regarding your application, please contact** **HR@chewy.com** **.**

**To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .**