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Medical Assistant / Patient Service Coordinator (Oncology) - Mercy

UPMC • Pittsburgh, PA 15222 • Posted 2 days ago

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In-person • Full-time • $16.74-$25.87/hr • Entry Level

Job Highlights

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UPMC Hillman Cancer Center is seeking a full-time Medical Assistant / Patient Service Coordinator for their medical oncology office at Mercy Hospital in Pittsburgh, PA. This role involves assisting physicians with various aspects of patient care, including clerical, environmental, and organizational tasks, as well as patient-facing duties such as taking vital signs, scheduling tests, and cleaning exam rooms. The position offers a daylight schedule with no evenings, weekends, or holidays required.

Responsibilities

  • Send/receive patient medical records in accordance with HIPAA and other regulations.
  • Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and manage charts to ensure information is completed and filed appropriately.
  • Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Manage inventory of supplies; restocking exam/procedure rooms.
  • Check schedules and organize patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
  • Answer calls and provide pertinent information including patient education as directed.
  • Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
  • Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
  • Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.

Qualifications

Required

  • High school diploma or equivalent is required.
  • Patient care experience preferred for Medical Assistant role.
  • Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) or successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) for Medical Assistant, Senior and Expert roles.
  • At least 1 year of patient care experience for Medical Assistant, Senior and Expert roles.
  • Basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
  • Strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.
  • Excellent organizational skills.

Preferred

  • Medical Assistant or Phlebotomy certification is preferred.
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Act 34

About UPMC

UPMC, or the University of Pittsburgh Medical Center, is a leading integrated healthcare provider in the United States. It offers a wide range of medical services, including primary and specialty care, surgical procedures, and rehabilitation services. UPMC operates numerous hospitals, outpatient facilities, specialized care centers, and physician practices both domestically and internationally.

Full Job Description

Are you interested in a career that provides plenty of opportunities for growth and development? If you're passionate about patient care and looking for a career that offers great benefits, learning opportunities, and a career ladder, we invite you to explore this opportunity!

UPMC Hillman Cancer Center is currently hiring a full-time Medical Assistant / Patient Service Coordinator to support our medical oncology office at Mercy Hospital in Pittsburgh, PA. This will be a Monday through Friday, daylight position. No evenings, weekends, or holidays required!

_Applicants will be placed in the appropriate job title and salary based on their individual experience and education._

The Medical Assistant will be responsible for assisting physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. Daily tasks will include taking vital signs, registering patients, scheduling testing, exams, and treatments, as well as stocking supplies, and cleaning exam rooms.

The Patient Service Coordinator is an advanced Medical Assistant type role. This position will be utilized in a dual capacity; at times the staff member will be asked to function as a Medical Assistant, rooming and triaging patients, stocking supplies, cleaning rooms, etc. At other times, this staff member will be asked to function in the business office where they will answer phones, schedule patients, check in and check out patients, and other duties as assigned.

We don't just take care of patients - we take care of our team, too. Check out our blog (https://mycareer.upmc.com/10benefits/) , highlighting some of the benefits you'll receive as a UPMC employee!

**Responsibilities:**

+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.

+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.

+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.

+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.

+ Answering calls and providing pertinent information including patient education as directed.

+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.

+ Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.

+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.

UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference!

_Applicants will be placed in the appropriate job title & salary based on their experience and education._

Medical Assistant:

+ High school diploma or equivalent is required.

+ Patient care experience preferred.

_Salaries range from $16.74 - $18.80 - $25.57 hourly_

Medical Assistant, Senior:

+ High school diploma or equivalent is required.

+ Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)

+ OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)

+ OR at least 1 year of patient care experience.

+ Must be responsible and demonstrate proficiency in three practice category-specific tasks as determined by the manager.

+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

_Salaries range from $16.84 - $19.57 - $25.72 hourly_

Medical Assistant, Expert:

+ Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)

+ OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) and 1 year of patient care experience

+ OR at least 2 years of patient care experience.

+ Must successfully complete the UPMC Preceptor training and serve as a preceptor and mentor to newly hired team members.

+ Must be responsible and demonstrate proficiency in all practice category-specific tasks as determined by the manager.

_Salaries range from $16.94 - $20.32 - $25.87 hourly_

Patient Service Coordinator:

+ High School graduate or equivalent required.

+ Minimum of three years of direct patient care and or phlebotomy experience.

+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

+ Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.

+ Possesses excellent organizational skills.

_Salaries range from $16.94 - $20.32 - $25.87 hourly_

Licensure, Certifications, and Clearances:

+ Medical Assistant or Phlebotomy certification is preferred.

+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

+ Act 34

**UPMC is an Equal Opportunity Employer/Disability/Veteran**