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Memphis Field Supervisor
Walden Security • Memphis, TN 38111 • Posted 30+ days ago
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In-person • Full-time • Junior Manager
Job Highlights
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The Field Supervisor at Walden Security manages, supervises, and coordinates the activities of all assigned Security Officers at the field level, ensuring compliance with Standard Operating Procedures. This role involves providing supervision during off-hours, working as an armed, uniformed officer, patrolling assigned posts and accounts, conducting inspections, and assisting in training new security officers. The position requires a working knowledge of post instructions, the ability to make compliance decisions, and a commitment to maintaining high standards of security.
Responsibilities
- Provides the first line of supervision during hours when an Operations Staff member is not on duty.
- Works as an armed, uniformed officer and is able to legally carry a firearm in applicable states and/or locations.
- Has a working knowledge and understanding of Specific and General Post instructions for all Branch posts.
- Patrols Branch assigned posts and accounts using a company provided vehicle.
- Has authority to make decisions in compliance with Walden policies.
- Has the authority to relieve any security officer in violation of Walden rules/regulations/procedures.
- Provides shift supervision of all posts and security officers, including Roving patrols.
- Conducts inspections of posts and Security Officers for compliance with Post Orders and Walden procedures.
- Assists in conducting on-the-job-training for newly assigned security officers.
- Responds to building/facility and bank alarms upon request.
- Responds to urgent client needs/requests for services or changes to services.
- Records daily events of their post/shift on the Daily Inspection Report (DIR).
- Fills any post that becomes open during their shift with an off duty security officer.
- Examines doors, windows, and gates of assigned posts to determine security.
- Warns violators of rule infractions and expels persons engaging in suspicious or criminal acts.
Qualifications
Required
- Ability to work as an armed, uniformed officer and legally carry a firearm in applicable states and/or locations.
- Working knowledge and understanding of Specific and General Post instructions for all Branch posts.
- Practical knowledge of all additional and emergency post instructions called for by the client.
- Ability to make decisions in compliance with Walden policies.
- Authority to relieve any security officer in violation of Walden rules/regulations/procedures.
- Knowledge of Walden procedures and general knowledge of post assignment.
- Ability to conduct inspections of posts and Security Officers for compliance with Post Orders and Walden procedures.
- Ability to assist in conducting on-the-job-training for newly assigned security officers.
- Ability to respond to building/facility and bank alarms upon request.
- Ability to respond to urgent client needs/requests for services or changes to services.
- Ability to record daily events of their post/shift on the Daily Inspection Report (DIR).
About Walden Security
Walden Security operates in the security industry, providing a wide range of security services to clients. The company, founded in 1990 by Michael J. Walden and headquartered in Chattanooga, Tennessee, offers armed and unarmed security officers, patrol services, access control, CCTV surveillance, and risk assessments primarily in the United States. Walden Security is known for its high-quality services and strong client relationships, positioning itself as a leading player in the security sector.
Full Job Description
The Field Supervisor for Walden Security manages, supervises, and coordinates the activities, at the field level, of all assigned Security Officers and executes all tasks related to maintaining prescribed standards in compliance with the Standard Operating Procedures by performing the following duties:
+ Other duties may be assigned by the Field Manager or Operations Manager.
+ Provides the first line of supervision during those hours when an Operations Staff member is not on duty.
+ Works as an armed, uniformed officer and is able to legally carry a firearm in applicable states and/or locations.
+ Has a working knowledge and understanding of the Specific and General Post instructions for all Branch posts; Has practical knowledge of all additional and emergency post instructions that are called for by the client.
+ Patrols Branch assigned posts and accounts, using a company provided vehicle.
+ Has authority invested in them to make decisions that are in compliance with Walden policies.
+ Has the authority to relieve any security officer that is in violation of Walden rules/regulations/ procedures.
+ Provides shift supervision of all posts and the security officers, including the Roving patrols on duty during that time, randomly visiting post/accounts and performing inspections of the security officers manning the posts.
+ Conducts inspections of posts and Security Officers for proper compliance with the specific Post Orders, Walden procedures, and general knowledge of post assignment.
+ Assists in conducting on-the-job-training for newly assigned security officers as necessary.
+ Responds to building/facility and bank alarms upon request throughout the assigned area and ATM alarms as required.
+ Responds to urgent client needs/requests for services or changes to services.
+ Informs the Field Manager or Operations Manager of matters/issues that cannot wait until the next workday.
+ Records the daily events of their post/shift on the Daily Inspection Report (DIR) which will be reviewed daily by the Field Manager or Operations Manager and QA Manager.
+ Fills any post that becomes open during their shift of duty with an off duty security officer. Works the shift of any posts that cannot be filled, until such time as a post qualified security officer can be scheduled.
+ Examines doors, windows, and gates of assigned posts to determine that they are secure.
+ Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expel persons engaging in suspicious or criminal acts.
+ Registers at watch stations to record time of inspection trips and contracted random inspections.
We offer every employee - from executive managers to administrative support to security professionals - unique and generous benefits, as well as opportunities for career growth.
So if you're ready to embark on a meaningful career with one of the nation's most dynamic and fastest growing security companies, apply with Walden Security today.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veterans status, or disability. EOE / AAP Employer / Minorities / Females / Vet / Disabled. VEVRAA Federal Contractor.
+ Other duties may be assigned by the Field Manager or Operations Manager.
+ Provides the first line of supervision during those hours when an Operations Staff member is not on duty.
+ Works as an armed, uniformed officer and is able to legally carry a firearm in applicable states and/or locations.
+ Has a working knowledge and understanding of the Specific and General Post instructions for all Branch posts; Has practical knowledge of all additional and emergency post instructions that are called for by the client.
+ Patrols Branch assigned posts and accounts, using a company provided vehicle.
+ Has authority invested in them to make decisions that are in compliance with Walden policies.
+ Has the authority to relieve any security officer that is in violation of Walden rules/regulations/ procedures.
+ Provides shift supervision of all posts and the security officers, including the Roving patrols on duty during that time, randomly visiting post/accounts and performing inspections of the security officers manning the posts.
+ Conducts inspections of posts and Security Officers for proper compliance with the specific Post Orders, Walden procedures, and general knowledge of post assignment.
+ Assists in conducting on-the-job-training for newly assigned security officers as necessary.
+ Responds to building/facility and bank alarms upon request throughout the assigned area and ATM alarms as required.
+ Responds to urgent client needs/requests for services or changes to services.
+ Informs the Field Manager or Operations Manager of matters/issues that cannot wait until the next workday.
+ Records the daily events of their post/shift on the Daily Inspection Report (DIR) which will be reviewed daily by the Field Manager or Operations Manager and QA Manager.
+ Fills any post that becomes open during their shift of duty with an off duty security officer. Works the shift of any posts that cannot be filled, until such time as a post qualified security officer can be scheduled.
+ Examines doors, windows, and gates of assigned posts to determine that they are secure.
+ Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expel persons engaging in suspicious or criminal acts.
+ Registers at watch stations to record time of inspection trips and contracted random inspections.
We offer every employee - from executive managers to administrative support to security professionals - unique and generous benefits, as well as opportunities for career growth.
So if you're ready to embark on a meaningful career with one of the nation's most dynamic and fastest growing security companies, apply with Walden Security today.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veterans status, or disability. EOE / AAP Employer / Minorities / Females / Vet / Disabled. VEVRAA Federal Contractor.
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