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Administrative Assistant
Robert Half • Orland Park, IL 60467 • Posted 1 day ago via LinkedIn
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
We are seeking an Administrative Assistant to join our team located in Tinley Park, Illinois. The role involves managing inbound and outbound calls, performing data entry tasks, maintaining customer records, and providing support to the sales team. The ideal candidate will be proficient in Microsoft Office suite, have excellent customer service skills, and be able to work well in a team.
Responsibilities
- Efficiently manage inbound and outbound calls ensuring customer inquiries are resolved promptly
- Perform data entry tasks and maintain accurate customer records
- Manage email correspondence and schedule appointments as necessary
- Provide support to the sales team, assisting with customer service and sales-related tasks
- Assist in filing and organizing office documents and records
- Contribute to team efforts by accomplishing related tasks as needed
- Maintain a professional and positive demeanor while interacting with customers and team members
- Ensure customer satisfaction by providing excellent customer service at all times
Qualifications
Required
- Proficiency in Microsoft Office Suite including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook
- Ability to handle both inbound and outbound calls
- Experience in customer service, with a focus on delivering high-quality service
- Strong data entry skills with attention to detail and accuracy
- Excellent written communication skills for email correspondence
- Strong organizational skills and ability to multitask
- Ability to work well in a team and contribute to a positive work environment
About Robert Half
Robert Half, the world’s first and largest specialized talent solutions firm, connects opportunities at great companies with highly skilled job seekers. We offer contract, temporary and permanent placement solutions for roles in finance and accounting, technology, marketing and creative, legal, and administrative and customer support. Named to Fortune’s World’s Most Admired Companies and 100 Best Companies to Work For® lists and a Forbes Best Employer for Diversity, Robert Half is the parent company of Protiviti®. Robert Half is traded on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 index.
Full Job Description
We are seeking an Administrative Assistant to join our team located in Tinley Park, Illinois. As an Administrative Assistant, you will be responsible for a range of tasks including answering calls, maintaining customer records, and providing support to the sales team. This role requires proficiency in Microsoft Office suite and excellent customer service skills.
Responsibilities
• Efficiently manage inbound and outbound calls ensuring customer inquiries are resolved promptly
• Perform data entry tasks and maintain accurate customer records
• Manage email correspondence and schedule appointments as necessary
• Provide support to the sales team, assisting with customer service and sales-related tasks
• Assist in filing and organizing office documents and records
• Contribute to team efforts by accomplishing related tasks as needed
• Maintain a professional and positive demeanor while interacting with customers and team members
• Ensure customer satisfaction by providing excellent customer service at all times.
Requirements
• Proficiency in Microsoft Office Suite including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook
• Ability to handle both inbound and outbound calls
• Experience in customer service, with a focus on delivering high-quality service
• Strong data entry skills with attention to detail and accuracy
• Excellent written communication skills for email correspondence
• Strong organizational skills and ability to multitask
• Ability to work well in a team and contribute to a positive work environment.
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