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ServiceNow Technical Specialist

SunTechPros Inc. • Raleigh, NC 27601 • Posted 2 days ago via LinkedIn

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Hybrid • Full-time • Temporary • Senior Level

Job Highlights

Using AI ⚡ to summarize the original job post

We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team at SunTechPros Inc. The ideal candidate will have a strong background in designing, developing, and implementing ServiceNow applications and solutions. This role involves customizing and configuring the ServiceNow platform to meet business needs, as well as providing ongoing support and maintenance. The position requires residing in North Carolina, preferably within commuting distance to Raleigh, and will involve both remote and on-site work.

Responsibilities

  • Create and manage ServiceNow applications and modules, including form design, workflow creation, and custom scripting.
  • Customize ServiceNow modules and applications to fit the specific needs of the business, including incident management, change management, problem management, and more.
  • Develop and maintain integrations between ServiceNow and other systems or platforms using web services, APIs, or other integration tools.
  • Identify and resolve issues with the ServiceNow platform, including debugging and troubleshooting problems with scripts, workflows, or integrations.
  • Develop and maintain technical documentation for ServiceNow configurations, customizations, and integrations.
  • Work closely with business analysts, project managers, and end-users to understand requirements and provide solutions that meet their needs.
  • Implement best practices for ServiceNow development and administration, including coding standards, testing procedures, and change management processes.
  • Participate in system upgrades and maintenance activities, ensuring minimal disruption to business operations.

Qualifications

Required

  • Strong background in designing, developing, and implementing ServiceNow applications and solutions.
  • Experience with form design, workflow creation, and custom scripting.
  • Ability to customize ServiceNow modules and applications to fit business needs.
  • Knowledge of integrations between ServiceNow and other systems or platforms using web services, APIs, or other integration tools.
  • Ability to troubleshoot and resolve issues with the ServiceNow platform.
  • Experience in developing and maintaining technical documentation for ServiceNow configurations and integrations.
  • Strong collaboration skills with business analysts, project managers, and end-users.
  • Understanding of best practices for ServiceNow development and administration.
  • Experience in system upgrades and maintenance activities.

Full Job Description

ServiceNow Technical Specialist for HRSD/WSD, ITOM, ITSM, and SPM -Candidates must reside in NC, preferably within commuting distance to Raleigh.

Duration: 12 Months

Interview: In Person Only

The last date: 09/20/2024


***The candidate must come in to pick up his or her equipment on the first day at own expense. A candidate or a vendor representative must come in to drop off his or her equipment on the last day a town expense.

***There will be times when this position will be required for on-site meetings in the Raleigh area, but most of the work will be remote. The candidate will need to reside in North Carolina, preferably within commuting distance to Raleigh.

We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing, developing, and implementing ServiceNow applications and solutions. You will be responsible for customizing and configuring the ServiceNow platform to meet business needs, as well as providing ongoing support and maintenance

Key Responsibilities:

Design and Development: Create and manage ServiceNow applications and modules, including form design, workflow creation, and custom scripting.

Configuration: Customize ServiceNow modules and applications to fit the specific needs of the business, including incident management, change management, problem management, and more.

Integration: Develop and maintain integrations between ServiceNow and other systems or platforms using web services, APIs, or other integration tools.

Troubleshooting and Support: Identify and resolve issues with the ServiceNow platform, including debugging and troubleshooting problems with scripts, workflows, or integrations.

Documentation: Develop and maintain technical documentation for ServiceNow configurations, customizations, and integrations.

Collaboration: Work closely with business analysts, project managers, and end-users to understand requirements and provide solutions that meet their needs.

Best Practices: Implement best practices for ServiceNow development and administration, including coding standards, testing procedures, and change management processes.

Upgrades and Maintenance: Participate in system upgrades and maintenance activities, ensuring minimal disruption to business operations.