Highway • Dallas, TX 75215 • Posted 1 day ago via LinkedIn
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The Operations Assistant Manager at Highway is responsible for ensuring the operational processes and application are optimized to support the onboarding of over 10,000 carriers a day for freight brokers. This role involves monitoring the onboarding process, analyzing operational efficiency, overseeing carrier identity verification, and providing support to the carrier support team. The position requires technical aptitude, analytical problem-solving skills, and excellent communication skills.
About the Company:
Highway is the fastest-growing freight tech provider in North America. We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers’ networks, preventing fraud and increasing transparency. Serving and protecting our customers is our top priority, and we are proud that our best marketing is our customer referrals and testimonials.
Role Description
Freight brokers put an incredible amount of trust in Highway and that trust will be extended to you. Freight brokers use Highway to onboard over 10,000 carriers a day. They expect a secure process and timely support for their carriers completing the process. The Application Operations Assistant Manager is responsible for ensuring Highway’s operational processes and application are optimized at all times to ensure that onboards occur in a timely manner and in a secure fashion. Your responsibilities are to monitor the onboarding process and analyze and address issues of operational efficiency.
Your role:
Qualifications
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