Human Resources Manager

Job Description

The HR, Payroll, and Benefits Manager oversees the company’s HR functions, payroll processing, benefits administration, and technology. This role ensures that the organization’s HR operations run smoothly and comply with all relevant laws and regulations. The manager will develop and implement HR strategies, manage payroll processes, and oversee employee benefits programs, contributing to positive employee experience and overall success.

Key Responsibilities:

1. Human Resources Management:

• Manage the recruitment selection process, including job description creation, compensation benchmarking, job postings, candidate screenings, interviews, and hiring.
• Manage new hire onboarding, background screening, new hire onboarding training, and department orientations.
• Develop and implement HR policies and procedures per organizational goals and legal requirements.

1. Employee Relations:

• Act as a critical point of contact for employee concerns and support managers with performance management and conflict resolution.
• Support employee training needs and organizational development initiatives.
• Coordinate with external trainers or conduct in-house training sessions.

1. Performance Management:

• Implement performance management systems, including setting goals, appraisals, and feedback mechanisms.
• Assist Managers in addressing performance issues and supporting employee development.

1. Payroll Management:

• Manage the payroll process, ensuring accurate and timely compensation of employees, including salaries, bonuses, and deductions.
• Oversee payroll compliance with federal, state, and local laws, including tax filings and reporting.
• Implement and maintain payroll systems, troubleshoot issues, and ensure proper integration with HR and finance systems.

1. Benefits Strategy and Administration:

• Collaborate with senior management and external consultants to design and implement new benefit plans and offerings.
• Evaluate existing benefits programs and recommend enhancements to maintain competitiveness and cost-effectiveness.
• Administer employee benefits programs, including health, dental, vision, retirement plans, and wellness initiatives.
• Manage benefits enrollments, changes, and terminations, ensuring accurate processing and record-keeping.
• Plan and coordinate the Open Enrollment process, including system setup, communication strategies, and employee support.
• Promote employee health, safety, and well-being programs.
• Ensure a safe working environment and handle workplace safety incidents.

1. Vendor Management

• Manage relationships with benefits brokers, third-party administrators, payroll, retirement, and technology vendors.
• Ensure efficiency and cost-effectiveness.

1. Compliance & Reporting:

• Ensure compliance with employment, payroll, and benefits laws and regulations, including ERISA, ACA, FMLA, COBRA, and HIPAA.
• Prepare and submit required reports, including payroll tax filings, benefits reports, and other compliance-related documentation.
• Conduct regular audits of HR, payroll, and benefits processes to identify areas of improvement and ensure data integrity.

1. Employee Communication & Support:

• Develop and communicate HR, payroll, and benefits information to employees, including policies, updates, and training materials.
• Serve as a resource for employees, addressing inquiries related to payroll, benefits, and HR policies.
• Plan and conduct benefits open enrollment, including employee education on benefit options and changes.

1. HR Strategy & Planning:

• Monitor HR metrics, such as employee turnover and benefits utilization, to inform strategic decisions.
• Lead initiatives to improve employee engagement, retention, and satisfaction.
• Analyze HR Metrics and trends to provide insights and recommendations.

System Management:

• Maintain and update HR and payroll systems (e.g., HRIS and payroll software).
• Implement and optimize payroll processes and technologies to enhance efficiency and accuracy.
• Troubleshoot payroll system issues and coordinate with software vendors as needed.
• Oversee technology needs, company initiatives, and equipment.

EDUCATION AND EXPERIENCE:

• A bachelor’s degree in human resources, business administration, finance, or a related field; a master’s degree or relevant certifications (e.g., SHRM, CPP, CEBS) is preferred.
• Minimum of 5 years experience in HR, payroll, and benefits management roles.
• Comprehensive knowledge of HR policies, payroll practices, benefits administration, and relevant employment laws.
• Proficient in HRIS, payroll software, and MS Office, particularly Excel.
• Strong analytical skills with attention to detail and accuracy.

Skills:

• Excellent communication, leadership, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of integrity and confidentiality.
• Strategic thinking and planning skills.