Job Search Assistant
Clerk
City of Virginia Beach • Virginia Beach, VA 23450 • Posted 2 days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The City of Virginia Beach Department of Human Services is seeking a Clerk with front office experience in a clinic setting and clerical/secretarial skills for the Adult Outpatient program. The role involves performing front office duties, scheduling and rescheduling appointments, handling telephone calls, greeting and registering clients, collecting fees, and ensuring accurate data entry.
Responsibilities
- Perform daily various front office duties involving serving clients at front reception area.
- Schedule and reschedule client appointments.
- Answer a high volume of telephone calls in a timely, courteous manner and direct the calls appropriately.
- Greet and register clients for appointments.
- Collect client fees to include posting payments into the electronic health record and providing electronic receipts.
- Reconcile all payments at end of day and lock into safe.
- Generate the Cash Drawer Batch Pre-close Control Report every three days or at any time receipts total $200.00.
- Entry of clinician's schedules into scheduling module and enter schedule changes.
- Look up client balances.
- Provide information to consumers who make telephone contact.
- Assure that all submission of information into data systems are done accurately and within the timeframe required.
Qualifications
Required
- Front office experience in a clinic setting
- Clerical/secretarial skills
Full Job Description
The City of Virginia Beach Department of Human Services is seeking to hire a Clerk who has front office experience in a clinic setting with clerical / secretarial skills for the Adult Outpatient program.
Duties:
The City offers a generous benefits package such as health, dental and life insurance, retirement, and savings plans. Other key benefits include:
Duties:
- Perform daily various front office duties involving serving clients at front reception area.
- Schedule and reschedule client appointments.
- Answer a high volume of telephone calls in a timely, courteous manner and direct the calls appropriately.
- Greet and register clients for appointments.
- Collect client fees to include posting payments into the electronic health record and providing electronic receipts.
- Reconcile all payments at end of day and lock into safe.
- Generate the Cash Drawer Batch Pre-close Control Report every three days or at any time receipts total $200.00.
- Entry of clinician's schedules into scheduling module and enter schedule changes.
- Look up client balances.
- Provide information to consumers who make telephone contact.
- Assure that all submission of information into data systems are done accurately and within the timeframe required.
The City offers a generous benefits package such as health, dental and life insurance, retirement, and savings plans. Other key benefits include:
- Maternity/paternity and parental leave
- Holidays and Paid-Time-Off
- Leave donation program
- Tuition Reimbursement
- Employee Assistant Program
- Professional Development
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