IT Network Engineer

About the Team

OpenAI's IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives.

About the Role

As a Network Engineer at OpenAI you will play a pivotal role in shaping the way that we scale and grow our network footprint globally. You will be responsible for design, configuration, deployment and monitoring of our networks globally to ensure that they are scalable, secure and meet the demands of our rapid growth.

This role involves working cross functionally with build out, workplace, IT and Corporate security teams.

In this role, you will:

• Design, deploy and troubleshoot networks globally.
• Drive new network standards and initiatives to scale with our rapid growth.
• Define and manage monitoring systems and proactive alerting
• Collaborate with cross-functional teams to build office networks from scratch, scaling from small serviced offices to large campus designs.
• Work closely with the support and escalations team to resolve user network requests efficiently and effectively.
• Procure and implement new WAN connections for our offices
• Utilize configuration as code methodologies (e.g., Ansible, Terraform) to automate and manage configuration of network infrastructure.
• Participate in an on-call rotation to provide timely support and troubleshooting for critical network issues.

You may be a fit for this role if you:

• Have an interest in expanding beyond networks into other areas of IT Infrastructure.
• Have experience with Cisco and Cisco Meraki network technologies.
• Have experience with Infrastructure/Config as code using tools like Ansible, Terraform, Chef and Puppet
• Have experience with Monitoring and Alerting tools like SNMP, Syslog, Grafana, Elasticsearch.
• Have experience defining authentication policies using a NAC solution e.g Cisco ISE, FreeRADIUS etc.
• Have worked with an IPAM system like NetBox, Infoblox etc.
• Have strong automation skills.
• Have wireless troubleshooting experience using tools like Ekahau Site Survey and interpreting site survey results.

This is a hybrid role and will require 3 days a week in our San Francisco office.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.