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$16/hr. Remote Medical Customer Service Specialist
RemX • Remote • Posted 3 days ago
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Remote • Full-time • $16.00/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
RemX is seeking a Medical Customer Service Specialist to work remotely for a Fortune 500 healthcare company. The role involves answering inbound and making outbound calls to assist with medically related inquiries, data entry, and working with carriers to ensure medication coverage. This position offers weekly pay, benefits, referral programs, equipment, and online classes for skill improvement in a friendly work environment.
Responsibilities
- Answer inbound calls and make some outbound calls assisting with medically related inquires.
- Using computer skills for data entry.
- Gathering and reviewing patient billing and medical information.
- Operating according to the guidelines of the Federal Health Care Program.
- Working with carriers to ensure coverage of medication on behalf of the patient.
Qualifications
Required
- Must reside in TX, AZ, FL, or GA.
- 1 year or more of recent call center experience.
- High Speed Internet with modem access.
- Strong verbal communication and active listening skills.
- Basic knowledge of medical terminology and insurance processes (preferred).
- Excellent customer service skills with a patient-focused attitude.
- Ability to maintain patient confidentiality and adhere to HIPAA regulations.
- Strong multitasking and organizational skills
About RemX
RemX Staffing is a well-established player in the staffing industry since 1985, specializing in temporary staffing services. They offer a wide range of staffing solutions in various sectors, including Accounting & Finance, Professional Business Operations, Legal, Healthcare, and Contact Center Solutions. RemX, a specialty brand of Employbridge, aims to provide top-notch staffing and placement services with a focus on digital solutions and industry expertise.
Full Job Description
Apply now!
Medical Customer Service Specialist
Pay Rate: $16/hr. Weekly Pay Plus Benefits!
Schedule Availability: Mon-Sat. 8am-10pm CST (MUST BE ABLE TO WORK AN 8-HOUR SHIFT BETWEEN HOURS OF OPERATION)
Start date: OCTOBER 2024
We offer weekly pay, referral programs, equipment, and even online classes to help improve your skills. We promote a friendly work environment and a place to grow your career.
Duties:
• Answer inbound calls and make some outbound calls assisting with medically related inquires.
• Using computer skills for data entry.
• Gathering and reviewing patient billing and medical information.
• Operating according to the guidelines of the Federal Health Care Program.
• Working with carriers to ensure coverage of medication on behalf of the patient.
Requirements:
You must reside in the following States: TX, AZ, FL or GA.
MUST HAVE 1 YEAR OR MORE OF RECENT CALL CENTER EXPERIENCE. (NO EXCEPTIONS)
• Must have High Speed Internet with modem access.
• Strong verbal communication and active listening skills.
• Basic knowledge of medical terminology and insurance processes (preferred).
• Excellent customer service skills with a patient-focused attitude.
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.
• Strong multitasking and organizational skills
For immediate consideration please complete your REMX application and email an up-to-date resume to Yolanda.Deleon@REMX.com and mention $16/hr. please (MENTION MEDICAL CSR POSITION)
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