$16/hr. WORK FROM HOME- MEDICAL CALL CENTER REP

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Answer inbound calls and make some outbound calls assisting with medically related inquires.
• Using computer skills for data entry.
• Gathering and reviewing patient billing and medical information.
• Operating according to the guidelines of the Federal Health Care Program.
• Working with carriers to ensure coverage of medication on behalf of the patient.

Qualifications

Required

• MUST HAVE 1 YEAR OR MORE OF RECENT CALL CENTER EXPERIENCE (NO EXCEPTIONS)
• Provide positive customer service and empathy.
• Must have High Speed Internet with modem access.
• Strong verbal communication and active listening skills.
• Basic knowledge of medical terminology and insurance processes (preferred).
• Excellent customer service skills with a patient-focused attitude.
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.
• Strong multitasking and organizational skills

About RemX

RemX Staffing is a well-established player in the staffing industry since 1985, specializing in temporary staffing services. They offer a wide range of staffing solutions in various sectors, including Accounting & Finance, Professional Business Operations, Legal, Healthcare, and Contact Center Solutions. RemX, a specialty brand of Employbridge, aims to provide top-notch staffing and placement services with a focus on digital solutions and industry expertise.