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Lead Sales Associate - Perry Ellis
Perry Ellis International - Retail • Aurora, IL 60502 • Posted 8 days ago
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In-person • Full-time • Junior Level
Job Highlights
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The Lead Sales Associate at Perry Ellis is responsible for selling and promoting Perry Ellis merchandise through exceptional customer service, reinforcing the Store Manager, ASM, and Supervisors in meeting the store's goals and standards in financial performance, customer satisfaction, and visuals. This role involves customer service, operational responsibilities, and visual, brand, and product management.
Responsibilities
- Consistently provides Customer Service to company standard and lead team
- Generates maximum sales potential in accordance with the Perry Ellis customer service standards
- Builds repeat customer base through excellent PE Loyalty Program data capture
- Maintains strong knowledge regarding product, promotions, and special events
- Fosters a positive store experience by treating all customers and staff members fairly
- Maintains floor coverage and acknowledges every customer
- Demonstrates effective written and verbal communication
- Manages time and prioritizes tasks
- Steps in when the supervisor/keyholder is not present
- Keeps merchandise filled to appropriate levels on the sales floor
- Ensures the store is visually distinctive and appearance impeccably maintained
- Minimizes shortages through proper loss prevention procedures
- Supports execution of all pricing strategies
- Supports the execution of store planograms
- Supports and understands the company's brand position
- Supports replenishment of merchandise on the selling floor as needed
Qualifications
Required
- Energetic and positive attitude
- 1-2 years of retail experience
- Flexible availability; reliable transportation
- Strong interpersonal communication and customer service skills
- Customer service-oriented (outgoing, friendly, and personable with a positive attitude)
- Must be able to move and/or lift to 25 pounds
- High school degree
Full Job Description
ABOUT THE COMPANY:
Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis' passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product.
SUMMARY:
The Lead Associate's primary function is to sell and promote Perry Ellis merchandise through execution of Perry Ellis customer service standards. The Lead Associate reinforces the Store Manager, ASM and Supervisors in ensuring the store meets its goals and standards in the areas of financial performance, customer satisfaction, and visuals.
RESPONSIBILITIES:
Customer Service Responsibilities
Operational Responsibilities
Visual, Brand And Product Management
REQUIREMENTS:
BENEFITS:
Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis' passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product.
SUMMARY:
The Lead Associate's primary function is to sell and promote Perry Ellis merchandise through execution of Perry Ellis customer service standards. The Lead Associate reinforces the Store Manager, ASM and Supervisors in ensuring the store meets its goals and standards in the areas of financial performance, customer satisfaction, and visuals.
RESPONSIBILITIES:
Customer Service Responsibilities
- Consistently provides Customer Service to company standard and lead team
- Generates maximum sales potential in accordance with the Perry Ellis customer service standards.
- Builds repeat customer base through excellent PE Loyalty Program data capture.
- Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers more effectively.
- Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
- Effectively maintains floor coverage; acknowledges every customer; treats customers with priority over assigned tasks.
- Demonstrates effective written and verbal communication.
- Manages time and prioritizes tasks.
Operational Responsibilities
- The lead associate will step in when the supervisor/keyholder is not present
- Keep merchandise filled to appropriate levels on the sales floor.
- Ensure the store is visually distinctive and appearance impeccably maintained.
- Minimize shortages through proper loss prevention procedures.
- Practices excellent customer service at all times in order to prevent possible theft.
- Demonstrates awareness of store sales plans and results.
- Follow all operational policies and procedures.
- Manage time and prioritize tasks.
- Demonstrate effective written and verbal communication skills.
Visual, Brand And Product Management
- Supports execution of all pricing strategies.
- Supports the execution of store planograms.
- Supports and understands the company's brand position.
- Supports replenishment of merchandise on the selling floor as needed.
REQUIREMENTS:
- Energetic and positive attitude
- 1-2 years of retail experience
- Flexible availability; reliable transportation
- Strong interpersonal communication and customer service skills
- Customer service-oriented. (outgoing, friendly, and personable with a positive attitude
- Must be able to move and/or lift to 25 pounds
- High school degree
BENEFITS:
- Employee discount
- Accumulated personal/sick time off
- 401(k) plan
- Monthly sales incentives
- Clothing Allowance
- Holiday Pay
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