Service Receptionist - Lexus of Nashville

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Greets service customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to the service consultant.
• Communicates with callers and visitors in a professional, friendly, and efficient manner.
• Drives vehicles to and from service areas and lot as needed.
• Responsible for assisting customers with loaner vehicles.
• Answers incoming phone calls, directs caller to appropriate department, or individual, or takes a thorough message in the event that an associate is not available.
• Schedules service appointments.
• Prepares refreshments and performs light housekeeping duties in cafe.
• Understands and follows receptionist processes and procedures.
• Assists with dealership duties as requested.
• Exposure to both indoor and outdoor elements, entering and exiting buildings, and transportation mode during all seasons

Qualifications

Required

• Ability to multitask and adhere to a schedule.
• Professional appearance and attitude.
• Ability to pass pre-employment testing including background check, MVR, drug test, credit report, and valid driver's license.