Job Highlights
Using AI ⚡ to summarize the original job post
The Supervisor Physician Practice at Baptist Health South Florida oversees all daily departmental operations, addressing employee, patient, and organizational needs proactively. This role involves building positive relationships within the organization, practicing service excellence, and providing compassionate service to patients, families, employees, physicians, and community members. The position emphasizes the importance of multitasking, especially during stressful situations, and requires a detail-oriented team player with excellent communication skills.
Responsibilities
- Oversee all daily departmental operations
- Proactively address employee, patient, and organizational needs on a timely and consistent manner
- Build positive relationships within Baptist Health South Florida
- Practice the BHSF philosophy of service excellence
- Provide professional, compassionate, and friendly service to patients of all ages, families, employees, physicians, and community members
Qualifications
Required
- Associates degree or equivalent experience (minimum of 2 years Supervisory experience and/or Lead in Patient Access or physician practice)
- Excellent verbal and written communication skills with an emphasis in problem resolution
- Ability to multitask, especially during stressful situations
- Professional, detail-oriented team player
- Understand performance improvement (collect data, analyze data, identify process and implement process change)
- Knowledge of healthcare regulatory guidelines (HIPAA, AHCA, EMTALA, etc.)
- Experience in Microsoft Office products and EMR applications
- Bilingual in English, Spanish/Creole
Preferred
- Certified Healthcare Access Associate (CHAA)
Full Job Description
Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy and committed to its faith-based charitable mission of medical excellence.
Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.
This year, and for 24 years, we've been named one of Fortune's 100 Best Companies to Work For, based on employee feedback. We've also been recognized as one of America's Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report 2023-2024 Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.
But really, the reason we're excited to come to work is the people.
Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it's like to be in their shoes. Many of us have been patients here and have had family members as patients here. We're committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes. When it comes to caring for people, we're all in.
Description
Oversee all daily departmental operations through proactively addressing employee, patient, and organizational needs on a timely and consistent manner, while building positive relationships within Baptist Health South Florida. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $ 51,204 - $66,565 yearly depending on experience.
Qualifications:
Oversee all daily departmental operations through proactively addressing employee, patient, and organizational needs on a timely and consistent manner, while building positive relationships within Baptist Health South Florida. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $ 51,204 - $66,565 yearly depending on experience.Degrees: Associates. Additional Qualifications: Required education or equivalent experience (minimum of 2 years Supervisory experience and/or Lead in Patient Access or physician practice).Certified Healthcare Access Associate (CHAA) preferred. Excellent verbal and written communication skills with an emphasis in problem resolution. Ability to multitask, especially during stressful situations. Professional, detail-oriented team player. Understand performance improvement, i.e., collect data, analyze data, identify process and implement process change. Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc. Experience in Microsoft Office products and EMR applications. Bilingual English, Spanish/Creole.Degrees: Associates. Additional Qualifications: Required education or equivalent experience (minimum of 2 years Supervisory experience and/or Lead in Patient Access or physician practice).Certified Healthcare Access Associate (CHAA) preferred. Excellent verbal and written communication skills with an emphasis in problem resolution. Ability to multitask, especially during stressful situations. Professional, detail-oriented team player. Understand performance improvement, i.e., collect data, analyze data, identify process and implement process change. Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc. Experience in Microsoft Office products and EMR applications. Bilingual English, Spanish/Creole.