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CLIENT SERVICE REPRESENTATIVE

Montebello Unified School District • Montebello, CA 90640 • Posted 4 days ago

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In-person • Full-time • Entry Level

Job Highlights

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The Client Service Representative at Montebello Unified School District is responsible for providing high-quality customer service and technical support to clients. This role involves a mix of network, hardware, and software support, with a focus on progressive experience in technology support. The position requires a high school diploma or GED equivalency, along with specific education and experience in technology support.

Responsibilities

  • Provide high-quality customer service and technical support to clients.
  • Mix of network, hardware, and software support.
  • Focus on progressive experience in technology support.

Qualifications

Required

  • High School Diploma or G.E.D. equivalency.
  • Two college level courses in computer support from an accredited institution.
  • Three years of progressive experience in Technology Support, with emphasis in network, hardware and software support (Option One).
  • Bachelor degree or higher in Computer Information Technology or a closely related field (Option Two).
  • One year of experience in Technology Support, with emphasis in network, hardware and software support (Option Two).
  • One year of customer service experience (Option Two).
  • A valid California Driver License.
  • Proof of Insurability.

Preferred

  • Knowledge of student information systems.

Full Job Description

Job Summary

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Requirements / Qualifications

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Education, Training, and Experience:

A typical way of obtaining the knowledge, skills and abilities outlined above is one of the following options:

Option One:

High School Diploma, G.E.D. equivalency or higher.
And, two college level courses in computer support from an accredited institution.
And, three years of progressive experience in Technology Support, with emphasis in network, hardware and software support.
Option Two:

Bachelor degree, or higher, in Computer Information Technology or a closely related field.
And, one year of experience in Technology Support, with emphasis in network, hardware and software support.
And, one year of customer service experience.
Licenses; Certificates; Special Requirements:

A valid California Driver License.
Proof of Insurability.
Knowledge of student information systems is desirable.