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Director of Facilities

KNEAD Hospitality + Design • Washington, DC 20024 • Posted 4 days ago

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Hybrid • Full-time • Senior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Facilities Director at KNEAD Hospitality + Design is a key role focused on ensuring the smooth operation and maintenance of the company's restaurant facilities. This position involves performing emergency repairs, routine maintenance, and overseeing construction projects and capital improvements. The ideal candidate will have in-depth knowledge of mechanical, electrical, and plumbing systems, as well as kitchen equipment, and possess strong communication, organizational, and interpersonal skills.

Responsibilities

  • Perform emergency repairs and routine in-house maintenance tasks.
  • Assist with preopening construction project management and commissioning of new restaurants.
  • Serve as liaison between general contractors and Knead Hospitality vendors during construction and capital projects.
  • Oversee delivery, installation, and assembly of vendor items for new and existing restaurants.
  • Ensure timely and satisfactory completion of vendor work.
  • Maintain project budgets.
  • Attend Critical Path and weekly construction meetings.
  • Coordinate the transition from opening to operations, including setting up vendors and PM programs.
  • Assist in training managers on proper operation of equipment and care and cleaning of the facilities.
  • Schedule, organize, track and audit planned maintenance (PM) programs for all restaurant systems.
  • Ensure completion and documentation of PM tasks and review related invoices.
  • Manage access systems and lead regular maintenance calls.
  • Coordinate and assist with repairs, ensuring cost-effective and timely solutions.
  • Build and maintain vendor relationships, aiming to minimize costs like overtime charges.
  • Develop an internal repair team as the company expands.
  • Regularly inspect properties, address facility issues, and assist with warranty claims.
  • Evaluate vendor effectiveness and ensure compliance with service programs.
  • Oversee repair and maintenance for capital projects, ensuring budget and timeline adherence.
  • Maintain communication on project statuses and prepare relevant reports.
  • Track capital spending and maintain records for each restaurant.

Qualifications

Required

  • Knowledgeable in project management and restaurant facilities maintenance.
  • Skilled in conflict resolution, contract administration, and time management.
  • Able to read and understand architectural plans, solve practical problems, and manage stress.
  • Excellent communication and customer service skills.
  • Thorough understanding of restaurant operations and equipment.
  • Local travel required to company locations
  • Ability to work on-call status as required to support company operations
  • Ability to work remotely when not in the field/office
  • Strong computer skills including Microsoft Office products, Internet and specific spreadsheet preparation
  • Knowledge of basic accounting concepts required to manage budgets

Full Job Description

Facilities Director

Job description

KNEAD HOSPITALITY + DESIGN is a leading restaurant group known for delivering exceptional dining experiences across our diverse portfolio of restaurants. We are passionate about food, service, and creating unforgettable experiences for our guests. We are currently seeking a dedicated and experienced Facilities Director to join our team and ensure the smooth operation of our restaurant facilities.

Summary: The Facilities Director is a working manager supporting the company's restaurant operations and physical infrastructure, focusing on improving efficiencies and saving money.

Qualifications: Successful candidates will have in-depth knowledge of mechanical, electrical and plumbing systems and be able to perform routine maintenance and emergency service on those systems. Working knowledge of kitchen equipment and the ability to perform routine maintenance is a plus. Successful candidates will have strong communication, organizational, and interpersonal skills, demonstrating flexibility and urgency.

Responsibilities/Duties:
  • Perform emergency repairs and routine in-house maintenance tasks.
  • Assist with preopening construction project management and commissioning of new restaurants.
  • Serve as liaison between general contractors and Knead Hospitality vendors during construction and capital projects.
  • Oversee delivery, installation, and assembly of vendor items (furniture, equipment, décor) for new and existing restaurants.
  • Ensure timely and satisfactory completion of vendor work.
  • Maintain project budgets.
  • Attend Critical Path and weekly construction meetings.
  • Coordinate the transition from opening to operations, including setting up vendors and PM programs.
  • Assist in training managers on proper operation of equipment and care and cleaning of the facilities.
  • Schedule, organize, track and audit planned maintenance (PM) programs for all restaurant systems (grease traps, hoods, HVAC, pest control, fire extinguishers, elevators, etc.).
  • Ensure completion and documentation of PM tasks and review related invoices.
  • Manage access systems and lead regular maintenance calls.
  • Coordinate and assist with repairs, ensuring cost-effective and timely solutions.
  • Build and maintain vendor relationships, aiming to minimize costs like overtime charges.
  • Develop an internal repair team as the company expands.
  • Regularly inspect properties, address facility issues, and assist with warranty claims.
  • Evaluate vendor effectiveness and ensure compliance with service programs.
  • Oversee repair and maintenance for capital projects, ensuring budget and timeline adherence.
  • Maintain communication on project statuses and prepare relevant reports.
  • Track capital spending and maintain records for each restaurant.

Requirements:
  • Knowledgeable in project management and restaurant facilities maintenance.
  • Skilled in conflict resolution, contract administration, and time management.
  • Able to read and understand architectural plans, solve practical problems, and manage stress.
  • Excellent communication and customer service skills.
  • Through understanding of restaurant operations and equipment.
  • Local travel required to company locations
  • Job duties require ability to work on-call status as required to support company operations
  • Ability to work remotely when not in the field/office
  • Strong computer skills including Microsoft Office products, Internet and specific spreadsheet preparation
  • Knowledge of basic accounting concepts required to manage budgets
  • Excellent verbal and written communication skills with a professional and positive customer service orientation