After-Hours Carrier Sales Representative

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Secure top-tier carriers to deliver freight with speed and reliability, meeting and exceeding customer expectations
• Build and grow strong relationships with trucking companies and decision-makers, utilizing cold-calling, research, and networking
• Negotiate rates and collaborate with our team to ensure efficient, cost-effective solutions for clients
• Stay ahead of the game by leveraging cutting-edge tools like load boards and data to drive automation and improve performance
• Ensure that carriers meet all specifications necessary to move our customers' freight by conducting research on Driver ratings, etc.
• Proactively identify issues and work in collaboration with other departments to determine and implement the best solution
• Partner closely with Account Managers to provide exceptional service and unlock new business opportunities
• Ensure shipment details are accurately recorded in our TMS
• Clarify load requirements with carriers and confirm they have proper information to pick-up and deliver customer goods efficiently
• Proactively follow up with the dispatcher and driver to ensure load is picked up and delivered on time
• Ensure all parties are informed of route changes, delays, and freight concerns or other issues

Qualifications

Required

• 6+ months of experience working in Carrier Sales
• High school diploma or equivalent
• Proficient in MS Office, emphasis in Excel
• Strong typing skills
• Effective negotiation skills
• Ability to read, speak, write, and understand English in a professional manner
• Excellent attention to detail
• Comfortable with a fast-paced environment, with a strong sense of urgency
• Ability to remain calm under pressure and can turn what some may view as chaos, into fun
• Ability to quickly pivot from one task to another and reprioritize throughout the day
• Excellent customer service, communication, and negotiation skills
• Collaborative team player and relationship builder
• Eager to learn and open to different methods of execution
• Ability to persuade, motivate, influence and negotiate with others

Preferred

• Bachelor's degree
• Bilingual, English/Spanish