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Customer Service Representative - Spanish Preferred

Frontier Auto Parts • Raleigh, NC 27603 • Posted 4 days ago

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In-person • Full-time • $14.00-$16.00/hr • Entry Level

Job Highlights

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Frontier Auto Parts is seeking a Customer Service Representative, preferably with the ability to speak fluent Spanish and English, to join their team in Raleigh. The role involves taking orders, checking part availability and pricing, following up with customers, processing returns and payments, and working Monday through Friday with hours potentially extending beyond 40 hours per week.

Responsibilities

  • Take orders
  • Check part availability and pricing
  • Follow-up with customers to clarify order details and provide status updates
  • Process returns and payments

Qualifications

Required

  • Experience in customer service, managing, and/or auto part distribution
  • Good communicator, team player and reliable
  • Computer-savvy: enter text, enter data, navigate screens etc.
  • Can pass a background check

Preferred

  • Spanish-speaking
  • Auto parts knowledge

Full Job Description

Frontier Auto Parts (www.frontierparts.com) is an aftermarket auto parts distributor providing quality auto body collision parts to repair shops in and around the Raleigh region since 1998. We are seeking a Customer Service Representative, preferably with the ability to speak fluent Spanish and English to join our team.

What you will do:

  • Take orders
  • Check part availability and pricing
  • Follow-up with customers to clarify order details and provide status updates
  • Process returns and payments
  • Monday - Friday (7:30 am - 5 pm or 9 am - 6 pm, or some other time block during, preferably 8 am - 6 pm)
  • Hours over 40 hours/week paid at 1.5x hourly rate

What we are looking for:

  • Experience in customer service, managing, and/or auto part distribution
  • Spanish-speaking preferred (not required)
  • Good communicator, team player and reliable
  • Computer-savvy: enter text, enter data, navigate screens etc.
  • Auto parts knowledge preferred (not required - will be trained)
  • Can pass a background check

Pay dependent on fit for position and experience.

Frontier offers weekly pay, paid time off / sick leave, medical, dental, vision, and more great benefits.