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Client Service Associate

UBS • Palo Alto, CA 94301 • Posted 3 days ago

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In-person • Full-time • $68,000-$75,000/yr • Junior Level

Job Highlights

Using AI ⚡ to summarize the original job post

UBS is seeking a Client Service Associate to join their Financial Services team in Palo Alto. The role involves maintaining client information in management systems, educating clients on account services, preparing reports and materials for client meetings, and supporting the team with various administrative tasks. The ideal candidate will have a service-oriented mindset, strong communication skills, and proficiency in Microsoft Office Suite. Fluency in Mandarin or Cantonese is a plus.

Responsibilities

  • Keep management systems up-to-date with client information
  • Educate clients on account services and capabilities
  • Help with the preparation of reports and other materials for client meetings
  • Collect the right documentation for opening new accounts and service requests
  • Plan team marketing events and maintain marketing materials
  • Provide the team with a detailed calendar of activities

Qualifications

Required

  • SIE series 7 and 66 licenses (for registered CSAs only)
  • 1-3 years of experience in client service, within the finance sector
  • Bachelor's or master's degree or equivalent, focusing on finance
  • Proficient in Microsoft Office Suite
  • Detail oriented

Preferred

  • Fluent in Mandarin or Cantonese

About UBS

UBS is a global financial services company operating in over 50 countries. The company specializes in wealth management, offering investment advice and tailored solutions to individuals, families, and businesses. UBS also provides services in asset management, investment banking, and corporate stock plans, emphasizing strategic planning for business owners considering the sale of their company.

Full Job Description

Your role

Are you truly service oriented? Do you know how to take care of people?

We're looking for a Client Service Associate to:

• keep management systems up-to-date with client information
• educate clients on account services and capabilities
• help with the preparation of reports and other materials for client meetings
• collect the right documentation for opening new accounts and service requests
• plan team marketing events and maintain marketing materials
• provide the team with a detailed calendar of activities

Detailed Salary Information by city(ies):
• Palo Alto: the salary range for this role is $68000 to $75000

The expected salary range(s) for this role as of the date of this posting is/are based on factors including, but not limited to, experience, qualifications, education, location and skill level. This role may also be eligible for discretionary incentive compensation. For benefits information, please visit ubs.com/usbenefits.

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team

You'll be working in the Financial Services team in Palo Alto. We help high net worth and ultra-high net worth individuals and families meet their financial goals through Financial Advisors who deliver products and services specifically designed for them.

Your expertise

• SIE
series 7 and 66 licenses (for registered CSAs only)
• ideally 1-3 years of experience in client service, within the finance sector
• bachelor's or master`s degree or equivalent, focusing on finance
• excellent communicator, with solid interpersonal skills
• detail oriented (nothing gets past you)
• proficient in Microsoft Office Suite
• fluent in Mandarin or Cantonese is a plus

About us

UBS is the world's largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

Salary information

US Only: The expected salary range for this role is $68000 to $75000 based on factors including, but not limited to, experience, qualifications, education, location and skill level. Please see «Your role» section for detailed salary information.