Billing Manager

The Company:

Czarnowski Collective is, quite literally, the sum of its parts. It's a banner, under which, you'll find four distinct studios: Czarnowski, Public School, Infusion, and assembly. While each studio has unique capabilities, the approach to building stand-out brand experiences is the same: We wonder. That means, every project is met with informed curiosity and imagination to deliver remarkable experiences that inspire audiences around the world.

Czarnowski combines operations, strategy, design, and fabrication to create exhibits and events that engage communities, generate brand enthusiasm and educate consumers. It's been over 75 years since we've opened our doors, but we're still not resting on our reputation or accolades. We're wondering "what if...," anticipating what's next, and embracing our role within Czarnowski Collective as forward-thinkers for forward-thinking brands.

Joining Czarnowski Collective means the opportunity to be more than a number, more than a job title, more than a spectator. We are a collective of dreamers and thinkers, doers and makers...and we're in search of more of the same to join the ranks.

The Purpose:

We are looking for a Billing Manager to join our team! As the Billing Manager, you will be responsible for workload management and ensuring the timely and accurate issuance of invoices following our clients' deadlines and our internal processes. You will also hire, train, and develop your staff of Billing Specialists. This highly visible position requires a strong leader with the ability to prioritize, plan, and direct the department.

The Job:

• Provides holistic updates about billing to Upper Management.
• Review and/or prepare daily, weekly, or monthly reports as required.
• Reviews and monitors Billing transactions and activities to ensure accuracy, completeness, timeliness, and conformance to company policies.
• Develops strategies and tactics to optimize workflow.
• Addresses and responds to customer inquiries about billing, providing a high level of customer service.
• Acts as a liaison and escalation point between the Billing team and other Czarnowski divisions.
• Acts as the departmental representative at various meetings.
• Oversees the Billing process and ensures a successful monthly close cycle.
• Hire, manage, develop, and advocate for the Billing team
• Maintains team expectations to ensure that each team member understands them and monitors them for compliance; evaluates direct report's performance.
• Addresses personnel issues as needed and in a timely matter.
• Utilizes technology resources to maximize efficiency while maintaining the highest level of professionalism.
• Exercises considerable judgment and discretion in establishing and maintaining good working relationships.

The Person:

• Minimum of 5 years of experience in a billing role, with at least 2 years in a managerial or supervisory capacity.
• Proficient in MS Office (especially Excel) and have a working knowledge of relevant software (e.g., ERP systems).
• Excellent communication and leadership skills.
• Strong understanding of billing and financial concepts.
• Exceptional attention to detail, along with the ability to identify errors or discrepancies in financial data.
• Excellent problem-solving abilities and experience in managing a team.
• Has strong project management skills and the ability to prioritize and manage multiple initiatives simultaneously.
• Possesses excellent written and verbal communication skills.
• Associate or Bachelor's Degree in Accounting, Finance, or Business preferred.

What we offer:

• Medical, Dental, and Vision benefits effective within 30 days (or less) of your start date
• 401K matching with no vesting period (you are fully vested as of day 1)
• Generous Paid Time Off (PTO)
• Paid Holidays
• Collaborative Work Environment

Collective Culture Core Values:

We recognize that the success of our business rests with the skills and efforts of our people, and in return for their contributions, our employees can expect a flexible work environment that delivers on the 10 principles that define our company culture:

• We celebrate creativity, curiosity, innovation and imagination.
• We are humble and respectful.
• We act with honesty and integrity.
• We empower and trust one another.
• We embrace individuality and an entrepreneurial spirit.
• We champion initiatives that bolster diversity, equity and inclusion.
• We prioritize safe, ethical and sustainable business practices.
• We foster a culture of meritocracy - rewarding skills and abilities, instead of influence.
• We always deliver.
• We don't take ourselves too seriously.

Through several existing and future initiatives, Czarnowski Collective is exploring thoughtful and creative ways to embrace individuality, and more effectively champion diversity, equity and inclusion across our network.

EEO Statement

Czarnowski Collective is proud to be an Equal Opportunity Employer. We don't just accept difference - we honor, nurture, and celebrate it! All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We don't discriminate based on race, religion, color, national origin, sex/gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.