Collections Manager

Position at Parts Town

See What We're All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!

Perks

• Parts Town Pride - check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.

The Job at a Glance

The Collections Manager (internally known as the Cash Magician Manager) will oversee a growing collections team and all invoice collections in a high-volume transactional organization. The "Cash Magician" Manager will be in constant communication with their multi-location team and will use their expertise to develop processes and procedures to drive the efficiency of all collections. If you have a proven track record of successfully leading teams and a passion for delighting customers, this may be the opportunity for you!

A Typical Day

• Lead the collections team, prioritizing account follow up, and handling escalated customer issues
• Maintain strong focus on internal and external customer relationships, recommending and sometimes leading process improvements
• Lead monthly meetings with sales and customer service across multiple groups
• Develop and implement metrics to monitor collections performance and drive improvements
• Direct, train and mentor the collections team in collection strategies
• Motivate team to improve cash collections with a goal of improving DSO and reducing past due balances

To Land This Opportunity

• You have a bachelor's degree in Accounting
• You have experience managing a team in a high-volume transaction organization
• You're highly motivated and organized, with a track record of success
• Your written and verbal communication skills are top-notch and you're fluent in English
• You're proficient with all MS Office tools, especially Excel
• If you have experience with ERP systems, Syspro - that's a bonus!

About Your Future Team

As an important part of our culture, our team takes pride in working hard while having fun! We're passionate about celebrating team wins, milestone anniversaries, and birthdays. We're also known for our playlists! Start putting yours together today - all music genres welcome!

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English Spanish
E-Verify Right to Work Poster: English Spanish