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Front Office Team Member
Hampton Inn & Suites Camarillo • Camarillo, CA 93010 • Posted 4 days ago
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In-person • Full-time • $17.50-$18.50/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
OTO Development is seeking a Front Office Team Member for the Hampton Inn & Suites Camarillo. This role involves assisting guests with check-in and check-out, working on the hotel's electronic reservation system, handling financial transactions, and ensuring a seamless guest experience by anticipating their needs. The position requires excellent communication skills, teamwork, and the ability to work in a physically demanding environment.
Responsibilities
- Assist guests in the check-in and check-out procedure.
- Work proficiently on the hotel's electronic reservation system and other computer programs.
- Handle all financial matters, including credit card and cash transactions, securely and with integrity.
- Anticipate guests' needs and go out of your way to maximize the guest experience.
- Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests.
Qualifications
Required
- Love working with people and will go above and beyond for each guest's needs.
- Work well with others and enjoy being part of a team.
- Excellent and professional verbal and written communication skills.
- Not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests.
- Physically demanding position requiring comfort with standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Full Job Description
Salary Wage $17.50-$18.50 per hour
National Base Salary Rate: $13.10 - $14.90/hour
*Rate depends upon state/market*
OTO Development is pleased to announce a wonderful opportunity for a Front Desk Team Member.
What will you be doing most days?
What are the requirements for this position?
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
About OTO
OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!
OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Position: Front Desk Team Member
Department: Property
Hourly
Position Reports to: General Manager
National Base Salary Rate: $13.10 - $14.90/hour
*Rate depends upon state/market*
OTO Development is pleased to announce a wonderful opportunity for a Front Desk Team Member.
What will you be doing most days?
- Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
- Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow
- Handle all financial matters - including credit card and cash transactions - securely, accurately, and with the utmost integrity
- Anticipate guests' needs and go out of your way to maximize the guest experience
- Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
What are the requirements for this position?
- You love working with people and will go above and beyond for each guests' needs
- You work well with others and enjoying working and being part of a team
- You have excellent and professional verbal and written communication skills
- You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
About OTO
OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!
OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Position: Front Desk Team Member
Department: Property
Hourly
Position Reports to: General Manager
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